Item sent to a third party reshipper.

[yousayahhyes]

Hi, I sold a phone to someone in Peru over a month ago. I only offer international shipping through ebays international shipping program but he bought it and shipped to his own third party reshipper. I had no idea it was a reshipper when sending it out. The item went to out for delivery on Nov 30th and now says awaiting delivery. I tried opening a usps lost package claim but they wont let me stating it was shipped to a third party reshipper so I cant open a claim. I assume I will be out the $300 and usps will do nothing about it as the buyer opened a claim with ebay, do I have any options? This seller has left feedback on other accounts stating stuff such as "he refunded". This buyer has bought a good chunk of phones in the past few months based off feedback so I assume he does this a lot.

[wastingtime101]

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@yousayahhyes wrote:

Yelp. Ebay decided to side with the buyer. Now im out $300 and have nothing to show for it. Crazy ebay allows such buyers on the platform as they can clearly tell by there buying history they do it to lots of people.

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Read the link I posted upthread @yousayahhyes and follow that advice to try and get USPS to update the delivery scan.

If USPS successfully updates the scan then you can contact eBay CS via one of their social media channels and request to appeal the case decision, and also point out the buyer has a lot of phones shipped to a freight forwarder and suggest they look into the buyer's eMBG habits.

But work with USPS first. Get the scan.

[theteamsetguy]

@kensgiftshop ,

The reason because some of the reshippers are very large and get thousands of packages in one day.

The reshippers get packages from many businesses not just eBay sellers.

Bot 8675309

[kensgiftshop]

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@theteamsetguy wrote:

@kensgiftshop ,

The reason because some of the reshippers are very large and get thousands of packages in one day.

The reshippers get packages from many businesses not just eBay sellers.

Bot 8675309

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Ya, but there should be a way they can mark those packages as delivered, not just leave them open.

[theteamsetguy]

@kensgiftshop ,

That would be good question for the honorable Louis Dejoy.

Bot 8675309