Item not received..issued refund...is there some way to get my money back.

[peasoupforkids]

Buyer stated they did not receive item.  Buyer made a big fuss about money and I refunded them the full purchase price.  I did an inquiry with USPS and they show it was delivered.  

What can I do to get my money back?  How do I handle this?  Thank you!

[kensgiftshop]

If USPS shows it was delivered, not much you can do now.

[mam98031]

Don't let the BULLIES rule.  Sadly there is nothing you can do to get your money back except with a Small Claims Court suit.  

I sincerely hope this wasn't an expensive item.

You should email your buyer and let them know that you are aware they have now received the item and would like to have it returned or make arrangements for them to pay for the item.  If they don't respond positively to you, then report them for abuse.

https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084

This is what I normally advise to sellers when it appears an item has not yet been received.

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If a buyer contacts you with a delivery issue or if the buyer opens an INR, IMHO these are the steps to take.

If an INR was opened, make sure you upload the tracking number to the INR right away.

Go to USPS website and review the detail tracking info.

On this tracking screen there is a place to file for email updates as there is movement on the tracking. Sign up for that so you get informed right away when something gets entered to the tracking.

Go and file for a TRACE, I don't recommend filing for Missing Mail just yet. The two are completely different actions. The Trace usually gets the job done quicker.
https://usps.my.site.com/emailus/s/package-inquiry

Contact your buyer. Keep all contact inside the INR filed so everything is recorded on the claim. Let your buyer know you are working with USPS to get their package delivered. Apologize for the delay. And let them know you filed a trace which takes between 48-72 hours for USPS to respond. As you get any information you will update the buyer right away. Assure your buyer that you are working this problem and will continue to do so until a proper resolution.

If there is movement on the tracking within the last 7 days, Ebay will keep the INR open. Do not voluntarily issue the refund yet. It is highly likely the package is going to get delivered, it is just late. Annoying for the buyer for sure. Just stay in touch with them and assure them you are working on a resolution.