01-30-2022 05:15 PM
I asked an ebay rep WHY buyers are allowed to message you after they've been blocked?
He had no answer.
You can block just about anyone on any platform except ebay.
If you can block a buyer from purchasing that should remove them from messaging you.
I've had my share of potentially bad buyers over the years & I block them.
If the buyer continually messages you this is what I do:
1. I first block them so they cannot try to buy the very item you know is going to come back to haunt you.
(Yes I know they can buy it thru another account but your options are limited)
2. You cannot get into the cat n mouse game where they bait you & you reply again & again &...infact as I write this a buyer is doing exactly that.
I reply " This is the last message regarding this product or our conversation please do not reply all further replies will go unread & deleted."
3. Almost every time they will reply to see if they can get you to respond or sucker you in. As I write this that very ebayer I mentioned is following the pattern. When they do, do not read the message. Delete it.
It's rare they'll persist but if they do report them to ebay they can read the messages sent by them in that buyers account.
Bottom line. DELETE.
Your life is greater than (some loser) on ebay.
01-30-2022 05:19 PM
There is a box you can check mark that 'blocks' all 'blocked' bidders from messaging you.
It doesn't work. Hasn't for years.
Calling will do nothing. Never has.
When I get a 'why did you block me'; I simply delete it and ignore them.
Has worked this way for years.
01-30-2022 05:42 PM - edited 01-30-2022 05:43 PM
@buytodayshipnextday wrote:I asked an ebay rep WHY buyers are allowed to message you after they've been blocked?
He had no answer.
You can block just about anyone on any platform except ebay.
If you can block a buyer from purchasing that should remove them from messaging you.
I've had my share of potentially bad buyers over the years & I block them.
If the buyer continually messages you this is what I do:
1. I first block them so they cannot try to buy the very item you know is going to come back to haunt you.
(Yes I know they can buy it thru another account but your options are limited)
2. You cannot get into the cat n mouse game where they bait you & you reply again & again &...infact as I write this a buyer is doing exactly that.
I reply " This is the last message regarding this product or our conversation please do not reply all further replies will go unread & deleted."
3. Almost every time they will reply to see if they can get you to respond or sucker you in. As I write this that very ebayer I mentioned is following the pattern. When they do, do not read the message. Delete it.
It's rare they'll persist but if they do report them to ebay they can read the messages sent by them in that buyers account.
Bottom line. DELETE.
Well, it took you awhile, but you got there in the end.
Just a couple of "yes" or "no" questions for you:
Was this member id on your blocked buyers list before s/he messaged you?
Did you have the communication block set for member ids on your blocked buyers list?
01-30-2022 05:47 PM
@stainlessenginecovers wrote:There is a box you can check mark that 'blocks' all 'blocked' bidders from messaging you.
It doesn't work. Hasn't for years.
The communication block for member ids on a blocked buyers list works. It prohibits a member from contacting a seller via an item listing.
It does not, and has not been designed to, prohibit members from contacting sellers through a seller's feedback page or profile page.
That's the way eBay designed it, and that's the way they want it to work. As a buyer-centric platform, they want to make sure buyers have a way to contact sellers.
So, it does work--just not the way you thought it did.
01-30-2022 05:50 PM
and a buyer that is in the know can still message a seller with the block toggled.
01-30-2022 06:52 PM
It does not work if conversation was already initiated. Never has.
Why? B/C they didn't code it that way. It certainly COULD have been coded that way, but they chose not to, either intentionally or unintentionally.
01-30-2022 08:12 PM
" This is the last message regarding this product or our conversation please do not reply all further replies will go unread & deleted."
The 'one last email' should never be sent. Silence is much better.
01-30-2022 08:17 PM
2. You cannot get into the cat n mouse game where they bait you & you reply again & again &.
Don't reply. Hit delete.
01-30-2022 09:34 PM
@buyselljack2016 wrote:and a buyer that is in the know can still message a seller with the block toggled.
Not quite sure what that statement means . . .
01-30-2022 10:33 PM
@pburn wrote:
@buyselljack2016 wrote:and a buyer that is in the know can still message a seller with the block toggled.
Not quite sure what that statement means . . .
There's no toggling a block, but they may be thinking of the end-run which is contacting the seller through the seller's feedback page.
01-30-2022 11:19 PM
Just delete them
01-30-2022 11:25 PM
@buytodayshipnextday wrote:If the buyer continually messages you this is what I do:
get into the cat n mouse game where they bait you & you reply again & again &...infact as I write this a buyer is doing exactly that.
You block a buyer by reading the message and if you do not like the message you delete the message. Every time you reply it gives the buyer a chance to respond, thus the reason why you are allowing the buyer to do what you are saying not to do.
01-30-2022 11:27 PM
Exactly - you do not have to rise to the bait. No buyer has any power over you. Just cut them off.
01-31-2022 07:19 AM
@chapeau-noir wrote:
@pburn wrote:
@buyselljack2016 wrote:and a buyer that is in the know can still message a seller with the block toggled.
Not quite sure what that statement means . . .
There's no toggling a block . . .
What does that mean?
@chapeau-noir wrote:
@pburn wrote:
@buyselljack2016 wrote:and a buyer that is in the know can still message a seller with the block toggled.
Not quite sure what that statement means . . .
. . . but they may be thinking of the end-run which is contacting the seller through the seller's feedback page.
That can't be it. I already mentioned that in my Message #4. S/he wouldn't be making referenced to something I already posted, would s/he?
01-31-2022 07:42 AM
Since I found out that block doesn't work at all if you engage, I've completely stopped responding to (really) stupid messages in case I want to block later.