Is this really necessary ebay?

[jonathankirkland]

Recently I had to "appeal" a case regarding a return I had. It was no big issue and it all got sorted out just fine, but a customer service agent had to contact me apparently to provide me with obvious information that I already knew. Fine, no problem, it all got worked out.

But then, the next day, I received an email from ebay asking me to take " survey" about my experience. I was not interested in doing so, so I deleted and I thought that would be the end of it.

So what do I receive today? See the attached screenshot.

I cannot believe that would repeatedly harass their customers this way...

[jonathankirkland]

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@dhbookds wrote:

I absolutely gave them my honest opinion

So sending the 2nd survey worked............you answered it.  So I would think you will continue to get them.....

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DOH!

[berserkerplanet]

When eBay hounds me for a survey response they get 0's across the board, total negativity, and content that would probably get me a(nother) vacation here.

Same for "tell us what you think". I tell them what I think - usually to stop being childish and treating us like children, act like a business, stop screwing with things that don't need screwing with, fix the terminally broken basic website functions....)

The more they wreck this place, make it difficult to buy and sell, and in general annoy me, the more likely any responses from me are not going to be pleasant.