08-03-2018 12:51 PM - edited 08-03-2018 12:52 PM
I have an item that is New not used with some tags still on it.
It has the brand name tag, tag with size chart and a tag with size and bar code underneath but the price was cut off.
Should i list it as nwt or nwot? and is there a point to keep the size tag with bar code attached?
08-05-2018 06:17 PM
Yes, we all have standards, but you are not listing based on your standards but to a potential buyer's standards.
And that is why I would gear it to the pickiest one.
And that's the beauty of eBay. For every buyer who is repulsed by an item with some but not all tags, there is another who will happily purchase it and be delighted. I've managed to find some amazing things here since 1999 and I remember having to make maybe 5 returns because the item was either grossly misrepresented or damaged in shipping. Needless to say none were hermetically sealed and some were stored using methods considered questionable at best. Still I was able to clean them to my standards and very often made huge profit when reselling to very satisfied buyers who may have cleaned them up even further.
I guess picky is in the eye of the beholder.
08-05-2018 06:22 PM
a
@tellmemama wrote:Yes, we all have standards, but you are not listing based on your standards but to a potential buyer's standards.
And that is why I would gear it to the pickiest one.
And that's the beauty of eBay. For every buyer who is repulsed by an item with some but not all tags, there is another who will happily purchase it and be delighted. I've managed to find some amazing things here since 1999 and I remember having to make maybe 5 returns because the item was either grossly misrepresented or damaged in shipping. Needless to say none were hermetically sealed and some were stored using methods considered questionable at best. Still I was able to clean them to my standards and very often made huge profit when reselling to very satisfied buyers who may have cleaned them up even further.
I guess picky is in the eye of the beholder.
Yes, but we know buyers do not read and they have become pickier than ever.
I would rather have a buyer pleasantly surprised to think he got better than described rather than one who is disappointed.
And it is not a matter of a buyer being repulsed and moving on.
It is a matter of a picky buyer not reading and then filing SNAD.
08-05-2018 07:03 PM
@emerald40 wrote:a
@kensgiftshop wrote:I know a lot of people will disagree, but unless you bought the item new from a store it is not new.
Buying an item at Goodwill or yard sales with tags, doesn't make the item new.
I would list it as used with some tags.
Exactly. Unless you are the first owner, then no it is not new.
How is a piece of clothing that was purchased, brought home, hung up in a closet and then never touched or worn somehow less new that a piece of clothing that has been on the rack in a store for months and been tried on by 15 different people?
08-05-2018 07:49 PM
@emerald40 wrote:a
@tellmemama wrote:Yes, we all have standards, but you are not listing based on your standards but to a potential buyer's standards.
And that is why I would gear it to the pickiest one.
And that's the beauty of eBay. For every buyer who is repulsed by an item with some but not all tags, there is another who will happily purchase it and be delighted. I've managed to find some amazing things here since 1999 and I remember having to make maybe 5 returns because the item was either grossly misrepresented or damaged in shipping. Needless to say none were hermetically sealed and some were stored using methods considered questionable at best. Still I was able to clean them to my standards and very often made huge profit when reselling to very satisfied buyers who may have cleaned them up even further.
I guess picky is in the eye of the beholder.
Yes, but we know buyers do not read and they have become pickier than ever.
I would rather have a buyer pleasantly surprised to think he got better than described rather than one who is disappointed.
And it is not a matter of a buyer being repulsed and moving on.
It is a matter of a picky buyer not reading and then filing SNAD.
Yeah but this is no different than selling any item here. Either the buyer reads the description and looks at the picture or s/he doesn't. Yes, I get "particular" buyers from time to time but I currently have zero percent returns. Maybe it's because they carefully scrutinize the listing or maybe it's because I take a lot of detailed photos, use simple bullet points pointing out any and all flaws, and answer any subsequent questions quickly. In the end the majority of them tend to be quite pleased with what they've received because it was what was pictured and described.
My feelings on "new" is anything which is still available from retailers. I sell vintage and often find NOS items which I still categorize as used because you can't go to Walmart et al, and buy an NRFB 1969 GI Joe figure or 1961 Barbie. So if I sold clothes (which I do not) I would list this as NWT with pictures of the tags present and the first bullet point in the description saying the price tag is partially removed. If the buyer still claims SNAD, there's nothing I can do about it anyway except remind them what they received is exactly what I pictured/described and accept the return.
Frankly, I firmly believe extremely picky buyers should not be buying online in the first place. They really need to inspect their items in person with a salesperson at their disposal for any and all questions they may have. Like it or not, this is an online flea market with all types of sellers offering all types of items. Extreme pickiness is destined to end in failure with listings which are thorough much less the increasing number of inadequate ones from lazy sellers.
I'm thorough and honestly don't want their business. And do just fine without it.
08-05-2018 07:58 PM
Oh and it's been my experience that extremely picky buyers are the ones who actually do read the descriptions and inspect the pictures carefully...
08-05-2018 11:09 PM
Since I am a retailer by profession, my view may be a bit different. If the item has not been sold, I consider it new. I open and inspect everything before I sell it so I don't get back items that are flawed. My items do not come in shrink-wrap or any other non-re-sealable packaging so I can do that without the item looking like it has been handled. And I consider NOS as still being new.
I don't sell clothing, but as a buyer, if it has not been sold, still has manufacturer tags or it has not been worn other than being tried on, it is new. But it has to have no damage or stains. I'm not the buyer who is going to look for a loose thread on an inside seam and then complain.
08-06-2018 01:48 AM
08-06-2018 03:31 AM
@emerald40 wrote:
Exactly. Unless you are the first owner, then no it is not new.
I tend to equate the term new to mean unused more than not pre-owned.
It sounds like to buy on ebay you would need to stick with only considering dropshippers, since the fact that other ebay sellers, with the item in their possession, means they have bought the item and thus it has previously sold. I have no items to sell that haven't been paid for at one time or another by someone.
I would have no problem with either buying or selling the OP's item as NWT.
08-06-2018 03:47 AM
Same here - NWT - just mention in the listing the price has been removed from the tag. Heck half the time I remove the price portion myself as I don't want to get that buyer that complains they paid $20 for an item and the price tag says it was originally purchased for less.
Due to moving things around in storage - sometimes the tags rip off - I keep the tags and still list it as NWT and but mention the tags have become loose but will be included with the item. I have yet to have a problem with a buyer because of a tag in all my years here.
And now that my dirty little secrets are exposed - I seldom wash NWT items - just take off the tags and wear them.
08-06-2018 06:13 AM
It's definitely new with tags
08-06-2018 07:00 AM
Back in the day, when I had a fabulous retail source for a niche clothing market that paid big money for their clothes, I'd remove the price portion of the tag myself, or the entire price tag if too many markdowns were visible. There is no way I wanted the buyer to know I had paid 50% of 50% off plus an extra 20%-30% off.
The clothing was new, unworn, straight from manufacturer to retail to me and had at least 2 more manufacturer tags including description and care. Tags, not labels.
08-06-2018 11:13 AM - edited 08-06-2018 11:18 AM
I agree with you about removing the markdowns. How would a customer feel should they buy a $75 coat and see that you only paid $3 for it? Had that happen once (didn't check all the pockets) and immediately got a message saying my XXX markup was more than they were willing to give me and they needed a partial refund to keep the item. One of my few return for refunds that I was willing to bite the red donut for.
We are all here to make money. Chances are we aren't the first person to buy a NWT item since most retail stores buy said items from a distributor or manufacturer. There are too many rabbit holes we can explore as to why something that appears New with tags vs new without tags have more meaning than what the words themselves say. I choose to make it black or white. Does it have manufacturer tags? Then it's NWT. It doesn't have a manufacturer tag? Then it's nwot.
08-06-2018 12:03 PM
An item selling for $75 marked down to $3?
Not something that would be purchased at a retail department store unless they are going out of business.
So this is an item from a flea market, yard sale, thrift store.
Again, new for me is when it is bought straight from the store to be sold on ebay.
Once it hits the above places I mentioned and changes hands that many times, I just do not see how it could be new with tags. Again this is my opinion, and why I would never buy clothes from ebay.
08-06-2018 12:20 PM
@emerald40 wrote:
Again, new for me is when it is bought straight from the store to be sold on ebay.
Then you would be selling a pre-owned item as new, unless you dropship.
I have no problem with you doing this, but your strict rules seem to rule this out.
08-06-2018 12:47 PM - edited 08-06-2018 12:52 PM
Actually in my case yes, deals like that happen more often than not. Two days ago I picked up 40 new pairs of boots in box that retailed for $140 for 9.98 a pair. All are genuine suede to boot. This is from a retailer that I frequent alot! Knowing their sales/markdown schedule and combining it with discount codes or coupons can get you top name and quality items for cheap without resorting to finding the items outside of normal retail channels.
I also find making friends with the associates pays off big time. From Starbucks to random treats, I make it part of my business to make sure the employees think of me first when some crazy markdown or sales happen. All my local stores of a certain brand I sell have my phone # and message capability on Facebook. Even locations in Phoenix reach out as I will drive up there to hit as many stores as possible.