Is there legal help for an abusive buyer ?

[brynalan1]

Abusive, threatening buyer. Endless angry messages (blocked him, but the eBay blocking function is not working)

[moretreasures4you]

Ebay blocks only work if you do not have any transactions with the person. Report them!

Report the buyer:

https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084

Place the member on your Blocked Buyer List

https://pages.ebay.com/services/buyandsell/biddermanagement.html

Go to your Buyer Requirements, scroll all the way to the bottom and put a checkmark in front of "Don't allow blocked buyers to contact me"
https://offer.ebay.com/ws/eBayISAPI.dll?BuyerBlockPreferences

[inhawaii]

Is there legal help for an abusive buyer ?

Why would you want to offer legal help to an abusive buyer?

[ittybitnot · Accepted solution]

@brynalan1 

You can report the inappropriate messages right from the message itself.  See the menu by selecting the three 'dots'. 

[fashunu4eeuh]

Wow, sorry to hear this. Not aware eBay would offer such a service. (It’s doubtful.). However, eBay does not allow threats from members. See link below for the policy.

At this point, i wouldn’t think legal help is quite necessary. Bur do collect all the messages and report the abuser not just to eBay but also to the authorities, particularly if they have threatened bodily harm. 

In addition, consider going to the Internet Crime Complaint Center at ic3.gov which is run by the FBI, and make a report there as well. Link below.

Also below is another link that offers good advice on how to handle such a situation like this. It may prove helpful. Good luck.

https://www.ebay.com/help/policies/member-behavior-policies/threats-offensive-language-policy?id=425....

https://www.findlaw.com/legalblogs/criminal-defense/when-should-you-report-a-harassing-text-to-polic....

https://www.ic3.gov/

[brynalan1]

Ah thanks ! Also blocked, will soon find out if it worked. 

[stuff4divas]

@brynalan1   just immediately delete the messages and don't read them, soon they will get bored with no interaction from u

if they threaten u with violence or some other illegal criteria, make a police report

[brynalan1]

Thanks, will peruse the links. Still this has been exhausting, was seriously considering just closing my account after 20+ years, to be done with it. Shocked that phone support no longer available. 

Too, this guy has a history of this. The poor guy below encountered this a year ago, maybe you can contact him so he can also respond:

randalladams (273) • More than a year ago

Verified purchase

This buyer was so adamant on getting a review immediately after paying that he became verbally abusive towards me. Typing in all caps and threatening me on not giving me a review in return. I gave him a great price on the item he purchased and shipped it out right away. I don't understand the anger and hostility that he showed me. I am a single dad just trying to make some extra money for activities with my kids, this is not a business for me. Kindness matters and this buyer didn't show it.

[12345jamesstamps]

I have gotten a few bad buyers over the years and I am still here...I kinda laugh at them.

And I have had a few nasty surprise returns.

I get nasty people driving on the roads I take to the post office and such...am I going to stop driving my motorcycle...nope.

I would just chalk it up and forget about it and keep selling.

Guy is probably jealous of you...because you can sell on eBay and he can't.

[gurlcat]

"

"
I swear I remember seeing this feedback before.  The demand for immediate feedback and the seller mentioning being a single dad with kids.   @brynalan1  sorry you're having such a rough time with this. 

[brynalan1]

Ha yeah, your intuition was correct !

Was dreading getting new notifications ( except that I was educated in a prior reply on how to block him, since eBay’s blocking link didnt work, so the notifications have stopped, I’ll bet he’s having rage fits right about now). 

I fully anticipate he’ll leave me a negative for any reason, his order is still enroute. 

Thanks on all !

Alan

[brynalan1]

That worked ! 

Alan