eBay

bigdeals.etc · ‎05-15-2020

Is stamps.com super slow for you guys right now? It errors and times out and needs multiple attempts to create 1 postage. I've tested with different work stations. The only other guess I have is that my internet service is slow... but other internet pages work just fine.

slippinjimmy · ‎05-15-2020

Yes a bit slow to load pages and the import from eBay I did a couple of minutes ago took much longer than normal.

It was working fine at 4:00am (eastern).

Paranoia strikes deep
Into your life it will creep

bigdeals.etc · ‎05-15-2020

@slippinjimmy wrote:
Yes a bit slow to load pages and the import from eBay I did a couple of minutes ago took much longer than normal.

It was working fine at 4:00am (eastern).

Yea I contacted stamps.com thru social media and they can confirm they have an issue and are working on it?

wastingtime101 · ‎05-15-2020

I went through that several times with them the past 2 weeks. So far it's been corrected within a few hours each time. Only once did I have to fall back to another label service to get my packages out on time - so far.

GLORIOUS!

bigdeals.etc · ‎05-15-2020

@wastingtime101 wrote:
I went through that several times with them the past 2 weeks. So far it's been corrected within a few hours each time. Only once did I have to fall back to another label service to get my packages out on time - so far.

Yea, I was thinking that too. I do have a fallback service with another 3rd party. But it's interface makes it a bit slower for me to make high volume postage... every second saved counts. I tried using it earlier and realized I haven't completely set it up on my computers except for one, haha. Good wake up call.

herecometheplayas · ‎05-15-2020

Yes, closed it and opened it back up again and was getting a message that it couldn't communicate with the server. Finally resorted to printing 2 labels at a time, instead of the usual 6-8 and at least got everything out.

I hate to take a Saturday off, but if it starts that stuff again tomorrow I just might

andrew547 · ‎05-15-2020

Yes, but I assumed it was my computer. I have lots of open tabs and programs and such. I get "program not responding" several times a day.

What I do know, however, is stamps.com stopped timely package status updates about a month ago. I see packages that have been delivered where status says "printed". Status used to change to "in transit" by the end of the night after shipment. Now it's 4 or 5 days.

I contacted the stamps.com tech support forum two weeks ago. After a week, someone wrote back "yeah I can see why you would be concerned about that, but you should contact our tech support about that".

I let it go, but I wanted to say "bad information is worse than no information at all, and maybe you could pass along my concern to the appropriate department rather than making me seek them out".

Maybe stamps.com is suffering the same work-related COVID issues as many other businesses. For some reason, I seem to recall they are in Calif, as am I, and we are still shut down.