Lately I've got quite a few cases open by buyers when they are just asking simple questions....
I certainly hope they are not doing that again! I remember when ebay pulled that stuff before. It was touted as one of those "You asked, we listened" things in response to sellers asking that a buyer contact them prior to opening a claim or case. Then, as a result, the ask question feature by the buyer automatically opened some sort of case, even if they were simply asking a question or saying 'thank you'. I believe various 'dings' were awarded as well.
I suppose we should look at the "choices" offered to a buyer post sale to see if something unusual is in a dropdown.
