Insertion Fees

[jwcardsandcollectibles]

Background:  No store - just a regular user.

I use the Seller Hub.  It shows I have 238 Active listings. - 228 Buy It Now and 10 Auction.

Yesterday, I had one Buy It Now roll over and listed five new Buy It Now items - these are included in the count above. 

Why did I get charged $0.37 Insertion Fees for those six items is my monthly limit is 250?

[fern*wood]

You get 250 free insertion listings per month, which includes any that roll over from past months and any new listings.  You can see a running total for the month of "used / left" free listings on the seller hub under "Promotional offers".   I thought the charge per listing if you have used them all was $.35, but I didn't look it up.  

[redmodelt]

Were all the listings that rolled over single item listings? If any of them was the type that you could buy more than one (buy one, two, three etc), each one of those items in that listing would count against your monthly total. We can't see which items you are talking about only make guesses. 

[jwcardsandcollectibles]

Ah.  Gotcha.  Does it count scheduled listings, too?

[onlinecentral]

238 Active listings. - 228 Buy It Now and 10 Auction.
5 New Buy It Now items
14 Sold listings in November
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257 Total which is greater than 250

[fern*wood]

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@redmodelt wrote:

Were all the listings that rolled over single item listings? If any of them was the type that you could buy more than one (buy one, two, three etc), each one of those items in that listing would count against your monthly total. We can't see which items you are talking about only make guesses. 

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I don't think that is correct unless it's a new thing. 

[jwcardsandcollectibles]

They were all singles.

[kibble-net]

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@jwcardsandcollectibles wrote:

Background:  No store - just a regular user.

I use the Seller Hub.  It shows I have 238 Active listings. - 228 Buy It Now and 10 Auction.

Yesterday, I had one Buy It Now roll over and listed five new Buy It Now items - these are included in the count above. 

Why did I get charged $0.37 Insertion Fees for those six items is my monthly limit is 250?

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As someone already mentioned - it's because the items you've already sold this month are also included in that count.

[jwcardsandcollectibles]

Ok... thanks!  Probably a dumb question, but why would it count sold listings if they were part of the 250?  The fees I was charged were for one rollover and five new ones.

[jwcardsandcollectibles]

Ah.  Ok.  I thought those fees already came out when the items were sold.  Still doesn't explain why the fees were on the new items I listed plus the rollover one.

[fern*wood]

When an item sells you are charged final value fees. If you have no free listings remaining (check your promotional offer totals) when you list or an older one rolled, you would be charged an insertion fee at that time.

[onlinecentral]

Ah. Ok. I thought those fees already came out when the items were sold. Still doesn't explain why the fees were on the new items I listed plus the rollover one.
Those fees came out when the items were listed, not sold. Selling 14 items will not increase your available, unused listings by 14.

[luckythewinner · Accepted solution]

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@jwcardsandcollectibles wrote:

Ok... thanks!  Probably a dumb question, but why would it count sold listings if they were part of the 250?  The fees I was charged were for one rollover and five new ones.

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On the first day of the month, you get 250 insertions. Not "currently active istings" ... cumulative insertions over the course of the month. 

Every new listing counts as an insertion. 

Every item that rolls over counts as an insertion.

Every ended item that gets re-listed item counts as an insertion. 

Examples:

1. If you list an item on November 1 and then end it and relist it 249 times in November, you will only have one listing, but you will have used up all 250 of your free insertions for November.  

2. If you list 250 items on October 1 and none of them sell, on November 1 they will all roll over and you will have used all of your 250 insertions for November. If you then sell 12 listings in November and only have 238 listings left, you have still used up all 250 of your November insertions. The 12 sold items did not "free up" 12 more insertions. 

[jwcardsandcollectibles]

Thanks! That explains it.

[soh.maryl]

Thank you for graciously thanking the person who gave you helpful advice.  You would not believe how rare that is.