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Inkfrog template jacked up

Is anyone else experiencing issues with their listings created from an inkfrog template? All my 600 listings now show one and the same product description about some printer that has nothing to do with my products. It must be a glitch happening on inkfrogs side as I have not made any listing changes recently. Is anyone else experiencing this issue? That's pretty huge as I depend on these sales

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Re: Inkfrog template jacked up

whew........that's bad........have  you asked on inkfrog site?

Message 2 of 6
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Re: Inkfrog template jacked up

Yes, but I'm not sure if their  support team is outsourced, and if they were able to comprehend my email describing the issue. Also not sure if they got the matter of urgency. That is why I am on here to see if it is hopefully more than just me experiencing this issue so I know it gets prioritized by inkfrog

Message 3 of 6
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Re: Inkfrog template jacked up

Yes, but I'm not sure if their  support team is outsourced, and if they were able to comprehend my email describing the issue. Also not sure if they got the matter of urgency. That is why I am on here to see if it is hopefully more than just me experiencing this issue so I know it gets prioritized by inkfrog

Message 4 of 6
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Re: Inkfrog template jacked up

I just checked my Infrog template listings and listings on eBay Ok.... ( Been with inkfrog +_ 20 Years )

 

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Re: Inkfrog template jacked up

According to inkfrog not everybody is affected. They are aware but do not know how long the fix will take. I experienced an issue with red boxes randomly showing up on my templates, that was last year, and it's still happening. I might have to quit my membership. Inkfrog seems to be very unstable with their server and synchronization. Clearly this is a bug on their end as all my listings show one and the same product description from their template I used, and disregards all the content I have created in that template

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