@tellmemama wrote:
@sharingtheland wrote:
Or maybe possibly before a buyer can pay they MUST check a box that says they read the item description BEFORE they can advance to checkout
One simple question: Do you have to do that on any other site?
Signed,
Me <-------------------------------------------------------------- Standing Far Away From Ebay Cheerleading Camp
Nope. But there's also no automatic free return shipping on most other websites either. The buyer has to exercise some effort in order to return something (be it paying the postage or taking it back to the B&M store like Macy's). And of course nearly all of those sites monitor buyers who abuse the system. Suffice it to say they don't go to the watering trough nearly as many times as here before they are told to go elsewhere and shop.
Oh and there isn't a financial penalty issued to the website either.
Most other sites meaning there are some that do have free return shipping (LL Bean for one). Buyer pays the postage there and here for buyer's remorse reasons.
And other sites have had abuses for many, many years, egregious abuses, and only then did return policies change somewhat, so with all due respect, I don't know that they are any stricter than it is here. For example, I worked for a very well known company once that sold a very popular watch. Buyers would return it when the battery expired for a new watch, and that went on for many years before the company changed its' policy. Amazon only recently moved to limit returns after many years~and that is only for their merchandise. Costco made the news last year when they accepted an old, dried up, Christmas tree on a return. Best Buy finally changed their policy after many bought a big screen tv for the Super Bowl, then returned it after. So the news has shown that returns have been a problem for many companies and they tread a fine line between accomodating buyers to retain them and deciding when it becomes disadvantageous to do so. They maintain the liberal return policies to generate buyer confidence and return sales.
There isn't a financial penalty to the website because they are the seller and it is their website. That's a big difference from Ebay and sellers.
So the grass isn't always greener elsewhere. There are return issues everywhere or companies would not be re evaluating their policies. I know the new policy penalizes you monetarily, and I am sorry. Unfortunately some categories and items are prone to returns.
