If an item is sold while on promotion and later returned...does eBay refund the promo fee paid?

[fern*wood]

I just read yesterday, but can't find it right now, that those fees are refunded just as other FVFs are during the return process.

[remlik]

What a releif...one less thing to think about!  Thanks fer*wood!

[copper.boom]

@remlik

From yesterday's chat:

What happens with Ad Fees charged to sellers for Promoted Listings when:
 
- Buyer does not pay for the item, UPI filed and closed without payment
 
- Cancelation due to buyer request or problem with buyer's address (payment refunded to buyer)
 
- Buyer returns item for remorse
 
- Buyer returns item for not as described
 
- Seller cancels due to out of stock
 
For any of these instances where the ad fee is credited back to the seller:
 
- Is it automatic?
 
- Is it on the same billing cycle or the next billing cycle?

ANSWER from Trinton:

https://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Weekly-Community-Chat-June-7th-1pm-PT-Gene...

Promoted listings fees would be credited in all the same situations as Final Value Fees such as UPIs and cancelations that are closed appropriately and returns where a refund is issued by the seller in the case. It is automatic just like the other fees and would apply to the current billing cycle at the time the credit processes (which is generally immediate, but can take up to 72 hours from the respective case closure).