eBay

hubbajubbajoe · ‎08-28-2018

I've listed about 20 items this month and so far I've had to relist 4 because buyers never pay or even contact me back asking if they've changed their mind. 20% unpaid rate is a pretty pathetic and I have blocked buyers set up already.

How about a setting where sellers can specify in the listing how many days the buyer has to pay before it automatically cancels it? Hell, eBay loves fees so just charge for the feature. I'd love to be able to have it say "This listing requires payment within 2 days". That would be clear and concice to the buyer as it would be specified in the listing, and sellers get screwed less having to wait a week or more to close an unpaid case. I don't think this degrades the buyers experience either as eBay primarily focuses on the buyer and not sellers.

Example:

Before someone suggests "Require immediate payment" im talking specifically about auctions.

castlemagicmemories · ‎08-29-2018

I understand and Ebay actually agrees with you, that 48 hrs is a reasonable time frame in which to expect payment. That is why they allow an Unpaid Item Dispute to be opened at 48 hrs.

Actually the process is quicker than it was years ago when unpaid item disputes were allowed more time to pay, and it tied up your items longer.

Chronic slow pay may trigger a restriction of buying privileges. Ebay could have the buyer have the restraint of only buying fixed price, immediate payment required listings. This came from a buyer who was in that designation and posted about it.

I understand you wish for speedier payments, sorry you have this issue.

sicario_soldado · ‎08-29-2018

...Roger that! Always been the auctions for our problems too.

"May we never confuse honest dissent with disloyal subversion."
Dwight D. Eisenhower

turquoisetulips · ‎08-29-2018

@soh.maryl wrote:
An auction ended yesterday and you sent an invoice? If this was not IPR, why invoice when it's been less than 48 hours? Or am I mistaking your post? -----------------------

Yes ,, I always send the invoice to the buyer when a sale is confirmed or an auction ends requesting Pay Pal as the payment method but with no specific time to pay . This lets the buyer know what they owe and the preferred payment method up front . I don't see anything wrong with this . Tulips p.s . In fact whenever I make a purchase myself I always see a notification from e bay saying '' pay now '' right away .

castlemagicmemories · ‎08-29-2018

I like creative thinking.

missjen831 · ‎08-29-2018

@turquoisetulips wrote:
@soh.maryl wrote:
An auction ended yesterday and you sent an invoice? If this was not IPR, why invoice when it's been less than 48 hours? Or am I mistaking your post? -----------------------
Yes ,, I always send the invoice to the buyer when a sale is confirmed or an auction ends requesting Pay Pal as the payment method but with no specific time to pay . This lets the buyer know what they owe and the preferred payment method up front . I don't see anything wrong with this . Tulips p.s . In fact whenever I make a purchase myself I always see a notification from e bay saying '' pay now '' right away .

Well it’s not necesssrily wrong but it’s redudant. Because eBay automatically sends the buyer an invoice that says “PAY NOW” when the auction ends.

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

turquoisetulips · ‎08-29-2018

@missjen831 wrote:
@turquoisetulips wrote:
@soh.maryl wrote:
An auction ended yesterday and you sent an invoice? If this was not IPR, why invoice when it's been less than 48 hours? Or am I mistaking your post? -----------------------
Yes ,, I always send the invoice to the buyer when a sale is confirmed or an auction ends requesting Pay Pal as the payment method but with no specific time to pay . This lets the buyer know what they owe and the preferred payment method up front . I don't see anything wrong with this . Tulips p.s . In fact whenever I make a purchase myself I always see a notification from e bay saying '' pay now '' right away .
Well it’s not necesssrily wrong but it’s redudant. Because eBay automatically sends the buyer an invoice that says “PAY NOW” when the auction ends.

I prefer to let my buyers know that Pay Pal is my preferred method for payment . I doubt e bay does that in their messages ,, least I've never noticed . Tulips

missjen831 · ‎08-29-2018

@turquoisetulips wrote:
@missjen831 wrote:
@turquoisetulips wrote:
@soh.maryl wrote:
An auction ended yesterday and you sent an invoice? If this was not IPR, why invoice when it's been less than 48 hours? Or am I mistaking your post? -----------------------
Yes ,, I always send the invoice to the buyer when a sale is confirmed or an auction ends requesting Pay Pal as the payment method but with no specific time to pay . This lets the buyer know what they owe and the preferred payment method up front . I don't see anything wrong with this . Tulips p.s . In fact whenever I make a purchase myself I always see a notification from e bay saying '' pay now '' right away .
Well it’s not necesssrily wrong but it’s redudant. Because eBay automatically sends the buyer an invoice that says “PAY NOW” when the auction ends.
I prefer to let my buyers know that Pay Pal is my preferred method for payment . I doubt e bay does that in their messages ,, least I've never noticed . Tulips

Why do you need to repeat that info to the buyer? It’s the only payment method you accept according to your listings so there’s no need to tell the buyer you prefer PayPal. 99% of buyers expect to pay with PayPal. You would only need to tell them if you don’t take PayPal 🙂

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

turquoisetulips · ‎08-29-2018

@missjen831 wrote:
@turquoisetulips wrote:
@missjen831 wrote:
@turquoisetulips wrote:
@soh.maryl wrote:
An auction ended yesterday and you sent an invoice? If this was not IPR, why invoice when it's been less than 48 hours? Or am I mistaking your post? -----------------------
Yes ,, I always send the invoice to the buyer when a sale is confirmed or an auction ends requesting Pay Pal as the payment method but with no specific time to pay . This lets the buyer know what they owe and the preferred payment method up front . I don't see anything wrong with this . Tulips p.s . In fact whenever I make a purchase myself I always see a notification from e bay saying '' pay now '' right away .
Well it’s not necesssrily wrong but it’s redudant. Because eBay automatically sends the buyer an invoice that says “PAY NOW” when the auction ends.
I prefer to let my buyers know that Pay Pal is my preferred method for payment . I doubt e bay does that in their messages ,, least I've never noticed . Tulips
Why do you need to repeat that info to the buyer? It’s the only payment method you accept according to your listings so there’s no need to tell the buyer you prefer PayPal. 99% of buyers expect to pay with PayPal. You would only need to tell them if you don’t take PayPal 🙂

Because I've had a few bad experiences of people ignoring it . Tulips

hubbajubbajoe · ‎08-29-2018

Thanks for all the positive comments everyone!

I normally list most of my items as a fixed listing, but its a shame because auctions are what eBay is know for and currently the experience could be better. Seems like most sellers prefer to do fixed listing too, so eBays going to lose what differentiates itself from other marketplaces. I definately agree though that they've been going in the right direction by shortening the wait to 6 days but I just want to keep nudging them in that direction .

mr_lincoln · ‎08-29-2018

@hubbajubbajoe I understand the idea, I would prefer the payment is made just like an Immediate payment so there is no waiting, just have it automcatically paid out of the Buyer's account. Most auctions here are paid the same day they end, a % of them roll over to the next day and a smaller % goes anywhere from 2 days to a week. The number who wind up not paying at all is low but it does happen.

Regards,
Mr. Lincoln - Community Mentor

mr_lincoln · ‎08-29-2018

@hubbajubbajoe

@hubbajubbajoe wrote:
Thanks for all the positive comments everyone!

I normally list most of my items as a fixed listing, but its a shame because auctions are what eBay is know for and currently the experience could be better. Seems like most sellers prefer to do fixed listing too, so eBays going to lose what differentiates itself from other marketplaces. I definately agree though that they've been going in the right direction by shortening the wait to 6 days but I just want to keep nudging them in that direction .

I prefer Auctions ... to me there is no difference between an Auction that ends in 7 days or a Buyer who purchases a Fixed Price listing on Day 7 ... the starting price is what I would list as fixed price so that part is a wash BUT, an Auction has the potential to bid higher and yeild more profit for the Seller & eBay in FVFs ...

Regards,
Mr. Lincoln - Community Mentor

turquoisetulips · ‎08-29-2018

@newview wrote:
I don’t do auctions, primarily for the exact reason you’ve given ... buyers not paying. Until that changes, either by a method similar to yours, or another method that protects my payment requirements ... no auction listings for me.

Auctions do have their drawbacks . Sometimes people change their mind or have purchased something else so by the end of the auction they are no longer interested or simply don't have the money . Most of my items are BIN with best offer tacked on and for the future that's probably how I'll keep it . What works out well for some sellers may not for others . Everyone has their own way of conducting their business . Tulips

femmefan1946 · ‎08-29-2018

EBay does have a standard.

The standard is that a US seller can open an Unpaid Item Dispute after 48 hours. (We non-US sellers must wait 96 hours for some reason.)

Then the buyer has another 96 hours (4 days) to pay.

You can set up your account to open the Unpaid Item Dispute on the stroke of 48 hours.

Not every auction buyer is around when the auction ends. DH for example bids on Australian auctions which there is a 13 hour time differential. Then he has to see the email eBay sends him.

If your buyers are bidding and disappearing, you will have to accept that auctions are not condusive to swift payment.

In part because, unlike Fixed Price auctions the bidder may have placed his bid days ago and have forgotten about it.

Looks like your choice is Auctions and Unpaid Item Disputes or Fixed Price and Immediate Payment.

The choice is yours.

But with Auctions a dying part of online commerce you may be swimming upstream.

ted_200 · ‎08-29-2018

Before someone suggests "Require immediate payment" im talking specifically about auctions.

hy not use immediate payment required on your fixed listings.

It does not end until the buyer pays.

LOL. Right out of the gate...

@emerald40 wrote:
@hubbajubbajoe wrote:
Because I want an auction style listing, not a fixed listing.

_________________________________

Problem with auction listings is a person bids on day 1 a d by day 7 he has either already forgotten about the listing or is bidding on multiple ones and no lonnger wants yours.

Well, that's just not true, and that's NOT how auctions work. I sell maybe 600 or more Auction listings a year, I get maybe one or two Unpaid Items, they can't "forget" about it (it's on their bidding and purchases list, they get invoices and notifications). Everyone's mileage may vary of course, depending on among other things exactly what you're selling, but these broad generalizations that are not true don't help anything.

Anyhow...

You can already demand payment in 48 hrs., and open the UID, but it's true it will be 6 days before you're done with it and can close it. Some Auction buyers are just slow to pay though, it's generally a good idea to be open to waiting more than 48 hrs., some people aren't obsessively on eBay or checking their emails every day.

eBay supposedly invoices all your winners for you, but I manually send my own invoice to all winners on the day the Auction ended anyhow. I might send a reminder after 7 days, and typically don't open any UIDs until more than 10 days elapsed. Most will pay before then.

I don't see any reason eBay couldn't just let you enforce your 2 day payment requirement at 2 days and easily end the transaction and credit back all the fees immediately, but I doubt they'll be willing to do this.

The Floggings Will Continue Until Morale Improves.