eBay

hubbajubbajoe · ‎08-28-2018

I've listed about 20 items this month and so far I've had to relist 4 because buyers never pay or even contact me back asking if they've changed their mind. 20% unpaid rate is a pretty pathetic and I have blocked buyers set up already.

How about a setting where sellers can specify in the listing how many days the buyer has to pay before it automatically cancels it? Hell, eBay loves fees so just charge for the feature. I'd love to be able to have it say "This listing requires payment within 2 days". That would be clear and concice to the buyer as it would be specified in the listing, and sellers get screwed less having to wait a week or more to close an unpaid case. I don't think this degrades the buyers experience either as eBay primarily focuses on the buyer and not sellers.

Example:

Before someone suggests "Require immediate payment" im talking specifically about auctions.

castlemagicmemories · ‎08-30-2018

And unnecessary communication on top of all the Ebay messages may annoy and irritate the buyer, who may express that through feedback.

They may think the seller thinks they are stupid, to message something so basic, that is already in the listing, to them.

castlemagicmemories · ‎08-30-2018

@femmefan1946 wrote:
EBay does have a standard.
The standard is that a US seller can open an Unpaid Item Dispute after 48 hours. (We non-US sellers must wait 96 hours for some reason.)
Then the buyer has another 96 hours (4 days) to pay.
You can set up your account to open the Unpaid Item Dispute on the stroke of 48 hours.

Not every auction buyer is around when the auction ends. DH for example bids on Australian auctions which there is a 13 hour time differential. Then he has to see the email eBay sends him.

If your buyers are bidding and disappearing, you will have to accept that auctions are not condusive to swift payment.
In part because, unlike Fixed Price auctions the bidder may have placed his bid days ago and have forgotten about it.

Looks like your choice is Auctions and Unpaid Item Disputes or Fixed Price and Immediate Payment.
The choice is yours.

But with Auctions a dying part of online commerce you may be swimming upstream.

I don't know why this response is directed to me as you basically restated my posts and what I already know, so it is puzzling.

robot-hands · ‎08-30-2018

That is actually one of the things that "sellers want"

Ebay is bound and determined to tells us we asked for promoted listings instead

a_c_green · ‎08-30-2018

@turquoisetulips wrote:
@soh.maryl wrote:
An auction ended yesterday and you sent an invoice? If this was not IPR, why invoice when it's been less than 48 hours? Or am I mistaking your post? -----------------------
Yes, I always send the invoice to the buyer when a sale is confirmed or an auction ends requesting PayPal as the payment method, but with no specific time to pay. This lets the buyer know what they owe and the preferred payment method up front. I don't see anything wrong with this.

There is one possible drawback to invoicing the buyer yourself which can apply if you're using Calculated Shipping: your invoice will lock in the amount due. If the buyer pays with a Ship To: address that will cost more in postage than what you're charging (because your invoiced Shipping charge will be to the buyer's eBay address, not necessarily their destination), you'll have to eat the difference.

Prior to your invoicing them, a buyer who pays through the listing (via the Pay Now notification) will pay the Calculated Shipping rate to the address that he provides with his payment. If you send them an invoice instead, they will need to pay only the Shipping amount that you specify, even if it turns out to not be enough for the Ship To: address that you will receive with their payment.

turquoisetulips · ‎08-30-2018

In part because, unlike Fixed Price auctions the bidder may have placed his bid days ago and have forgotten about it. femmefan - unquote

That happens . If a buyer sends payment within the first day then there's no reason of course to send an invoice . However if it goes over then I think its a good idea to send an invoice with the preferred payment method as a reminder . A few times after auctions have ended I've had buyers contact me to say they don't have a Pay Pal account and would I accept a check or money order ? I took pity on one young man when this happened and relented ,, but it was a hassle . Since then I make it clear I can only accept Pay Pal. Its not just buyers that can be forgetful either . Sometimes even sellers will list things and then forget they did leaving a buyer to hang around wondering what happened . Tulips

turquoisetulips · ‎08-30-2018

@a_c_green wrote:
@turquoisetulips wrote:
@soh.maryl wrote:
An auction ended yesterday and you sent an invoice? If this was not IPR, why invoice when it's been less than 48 hours? Or am I mistaking your post? -----------------------
Yes, I always send the invoice to the buyer when a sale is confirmed or an auction ends requesting PayPal as the payment method, but with no specific time to pay. This lets the buyer know what they owe and the preferred payment method up front. I don't see anything wrong with this.
There is one possible drawback to invoicing the buyer yourself which can apply if you're using Calculated Shipping: your invoice will lock in the amount due. If the buyer pays with a Ship To: address that will cost more in postage than what you're charging (because your invoiced Shipping charge will be to the buyer's eBay address, not necessarily their destination), you'll have to eat the difference.

Prior to your invoicing them, a buyer who pays through the listing (via the Pay Now notification) will pay the Calculated Shipping rate to the address that he provides with his payment. If you send them an invoice instead, they will need to pay only the Shipping amount that you specify, even if it turns out to not be enough for the Ship To: address that you will receive with their payment.

Almost all of my items are with free shipping unless its international . Then the shipping fee is calculated . Tulips

turquoisetulips · ‎08-30-2018

@castlemagicmemories wrote:
And unnecessary communication on top of all the Ebay messages may annoy and irritate the buyer, who may express that through feedback.

They may think the seller thinks they are stupid, to message something so basic, that is already in the listing, to them.- castlemagic - unquote

In all the years I've been selling I've never been contacted by an irate buyer because they received an invoice . Furthermore I don't send one if the buyer pays right away which is most of the time,, about 95 % of the time . My feedback is 100 % positive . However what I find very annoying is people telling others how they should conduct their own business when they never asked for advice on the subject in the first place . Tulips

turquoisetulips · ‎08-30-2018

@castlemagicmemories wrote:
Generally the preferred method of payment is in your listing.

Really ?

turquoisetulips · ‎08-30-2018

The number who wind up not paying at all is low but it does happen. mr.lincoln

Agreed ,, in fact I believe I can count the number of times I've had to open a non payment dispute on one hand. Tulips

turquoisetulips · ‎08-30-2018

eBay supposedly invoices all your winners for you, but I manually send my own invoice to all winners on the day the Auction ended anyhow. ted 200

So do I unless the payment is made right away ,, sometimes I will allow 24 hours before sending the invoice especially if the purchase has been made by one of my regular customers . Tulips

turquoisetulips · ‎08-30-2018

I don't know why this response is directed to me as you basically restated my posts and what I already know, so it is puzzling. castlemagic to femme- unquote

Well you know the ole saying '' What goes around comes around '' . Tulips

sicario_soldado · ‎08-30-2018

We worried about the extra contact too and limit it to a Thank You and confirm shipping day.

"May we never confuse honest dissent with disloyal subversion."
Dwight D. Eisenhower

a_c_green · ‎08-30-2018

@turquoisetulips wrote:
@castlemagicmemories wrote:
Generally the preferred method of payment is in your listing.
Really ?

Really. For example, this is what your listing 323420775709 is showing for Payment details:

turquoisetulips · ‎08-30-2018

@a_c_green wrote:
@turquoisetulips wrote:
@castlemagicmemories wrote:
Generally the preferred method of payment is in your listing.
Really ?
Really. For example, this is what your listing 323420775709 is showing for Payment details:

I'm aware of that . As I said I do not send an invoice if the payment is made .However if a significant amount of time goes by without payment then I will . In fact whenever a buyer purchases an item e bay pops up and says '' Send an invoice'' but I don't right off the bat . Since I have had 100 % feedback with nothing but favorable nice comments from my buyers for years now then there's no logical reason to be lectured about this nor is there any reason to change how I conduct my business . You may not be aware of the reason this negative rhetroic even began in this thread but I assure you that I am and it truly has nothing to do with sending invoices . Tulips

a_c_green · ‎08-30-2018

@turquoisetulips wrote:
@a_c_green wrote:
@turquoisetulips wrote:
@castlemagicmemories wrote:
Generally the preferred method of payment is in your listing.
Really ?
Really. For example, this is what your listing 323420775709 is showing for Payment details:

I'm aware of that . As I said I do not send an invoice if the payment is made .However if a significant amount of time goes by without payment then I will . In fact whenever a buyer purchases an item e bay pops up and says '' Send an invoice'' but I don't right off the bat . Since I have had 100 % feedback with nothing but favorable nice comments from my buyers for years now then there's no logical reason to be lectured about this nor is there any reason to change how I conduct my business .