INR or is it IND, Tracking uploaded on time and validated

[ten_o_nine]

If tracking is uploaded on time and validated by eBay, then there should be no INR case against sellers, should be assigned IND "item not delivered" and a defect against the carrier not the seller, I would think.

[ebooksdiva]

Actually tracking uploaded and validated means by the initial post office scan. 
But item not received and Item not delivered are pretty much the same thing. 

[ten_o_nine]

Yes, but validated means it was scanned at post office, thus my point about not delivered. If the post office scans it as "Accepted" and buyer doesn't receive, it is the fault of the carrier not the seller in those type of cases.

[stainlessenginecovers]

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@ten_o_nine wrote:

Yes, but validated means it was scanned at post office, thus my point about not delivered. If the post office scans it as "Accepted" and buyer doesn't receive, it is the fault of the carrier not the seller in those type of cases.

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and because YOU chose the carrier, YOU are responsible...

Period. 

Buyers buy and spend money and if they DON'T get their item, YOU, the Seller, are Responsible...as it should be.

After all, would you be happy spending $400 at Home Depot and NEVER getting your 'thing' and all they said was 'Well, we shipped it as proven by tracking' even though you NEVER get it??

[inhawaii]

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@ten_o_nine wrote:

Yes, but validated means it was scanned at post office, thus my point about not delivered. If the post office scans it as "Accepted" and buyer doesn't receive, it is the fault of the carrier not the seller in those type of cases.

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You are correct.

It is the FAULT of the carrier.

But it is the RESPONSIBILITY of the seller.

[nobody*s_perfect]

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@ten_o_nine wrote: .... If the post office scans it as "Accepted" and buyer doesn't receive, it is the fault of the carrier not the seller in those type of cases.

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eBay's response to that approach has always been, "Yes, but the seller was responsible for choosing the carrier."  eBay can't force the carrier to reimburse the buyer for the lost package -- so they go to the seller.

[ten_o_nine]

@stainlessenginecovers 

Hold on to your hat, I didn't say I was not responsible, all I said the eBay defect should go to the carrier. 

[ten_o_nine]

I don't know why everyone is jumping before they understand the post.

In case of INR, seller's get a defect, so if the label is validated, then they should not get a defect, oh my God.

[ten_o_nine]

@inhawaii 

But it is the RESPONSIBILITY of the seller.

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Can you please point to where I said "It was not my responsibility"?

[ten_o_nine]

@stainlessenginecovers 

and because YOU chose the carrier, YOU are responsible...

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Can you please point to where I said I was not responsible?

[ten_o_nine]

Hahaha, cookie cutter responses

[inhawaii]

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@ten_o_nine wrote:

@stainlessenginecovers 

Hold on to your hat, I didn't say I was not responsible, all I said the eBay defect should go to the carrier. 

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I agree.

The defect "should" go to the carrier.

But since the carrier does not have a selling account with ebay, it goes to the seller.

I sure am agreeing with you a lot today.   😉

[inhawaii]

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@ten_o_nine wrote:

@inhawaii 

But it is the RESPONSIBILITY of the seller.

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Can you please point to where I said "It was not my responsibility"?

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I didn't say you said it was not your responsibility.

[ebeths_eclectic_collectibles]

Which is why as a seller you must reimburse the buyer and then file an insurance claim with the shipper. It is the sellers responsibility to deal with the shipper. Getting reimbursed for a lost package is much easier than for a damaged package 

[tealt]

@ten_o_nine 

Your OP confused me a bit.

Certainly if the buyer doesn't get their item, an INR case is appropriate, and the buyer should be refunded.

However, I do agree with you that sellers shipping on time with an Accepted tracking number should not be punished (i.e. get an account defect)  because that notoriously unreliable shipping service they chose (e.g. USPS, UPS, FedEx) failed to deliver the item.

However, long ago I realized that it's eBay Inc's site and it can be as illogical as it chooses.

P.S.  The picture in my mind of eBay assigning defects to the USPS (as you suggested) made me laugh.