Selling

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Resolved! eBay overcharging state sales tax

I just sold an item for $149 and am in Michigan where the state sales tax is 6%. I do not live in a county or city that charges an additional tax. On the transaction details page, it shows eBay collected sales tax of $12.29, which is 8.25% of $149. I...

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Resolved! sent wrong item

I mailed the wrong item to a customer. I reached out to her to let her know. I've already purchased another shipping label to send her her item. How do we make an exchange. I told her to open a return so I can send her a return label for the wrong it...

Sellers with the same product driving up the price on my auction?

Has anyone ever had an auction with multiple 0 feedback users driving up the price of their auction? The only reason I can think of is that I'm selling an item that is new and a few other people are also selling. I imagine they would want to drive up...

feedback score

Hi therei have been selling on ebay since 2022.i have sold over 500 items.Not everyone leaves feedback.out of all sales i had only 2 negative feedback.one of this was in the last 12 months.how come i have only %91.7 feedback score?

Resolved! Can't Use Sell Similar of a fixed price listing to creat an auction listing

There has always been a box to deselect Immediate Pay Required when using sell similar to create an auction listing (I think). Today I looked EVERYWHERE and there seems to be none.

Trying to sell A product. Just 1, but this system does not favor a beginner.

Something simple like free shipping vs not free shipping? Something else that is simple, being that I only want to ship to the lower 48. I don't want to lose money and ship this item for "free"I have scanned for these options 5 times, and I cannot fi...

Buyer claims the item not as described

I had a customer message me after receiving the pants that they were not grey, but are khaki. However, in my listing, as well as description, I have that they are grey. I took 7 different angles of these pants and in every angle they are grey. Howeve...

eBay Business account

Please how can I change my eBay individual account to a business account. I've tried going to account and then personal information but nothing like change account is there please how can I do this. I need recent answers

Resolved! Top Rated Seller grace period notice

I received an email from eBay today saying my status did not meet one of the requirements to remain Top Rated Seller and that eBay is giving me a grace period to May 20th to improve. I logged into my account and as of March 20th my Feb level was Top ...

Resolved! If accepted a return can I offer to refund half price if buyer keeps item

Is it too late to offer buyer half their money back if they keep the item . I have accepted return but not printed return label.

Resolved! Does anyone know how a buyer contacts EIS when item not ever delivered or shipped?

As the title says, I have a buyer in France that purchased through EIS. Last Est Delivery to them was to be Apr 15. Tracking only shows me that it was 'delivered' to the hub in Illinois. I would like to help customer contact them. TIA

Posting a Notice to buyers

I am a Seller but do not have a Store. Can I post a Notice that I will be away a few days? I want to disclose to buyers that I will be unable to ship items purchased during that time

Unable to set up variations in sporting goods category

I am trying to set up a listing with variations i under sporting goods, fishing. I keep getting the message that variations are not available for this category. But when I looked up what categories you can set up listings with variations, sporting go...

Are you looking for new inventory to sell on eBay?

Wholesale shows are gearing up for the Spring, Summer and Fall seasons. The G&LW (GLW) wholesale gem & jewelry show is this weekend in Livonia, MI. Business license required for admission. I have attended GLW shows for years in several different stat...

No views, no watchers, but Ebay says "Send Offer"

I've noticed this over the last month. I have items with zero views and zero watchers, but eBay has the "Send offer" option for these items. How can I send an offer when nobody has looked at an item? Has anyone else noticed this or have an explanatio...