An ever growing percentage of my sales are to Miami (international) freight forwarders. About 10% or so of these sales always result in the buyer opening a INR Case as USPS does not always scan the package as delivered.
What's the proper route to take? I understand buyers who use freight forwarders disqualify themself for eBay Money Back Guarantee. Has anyone had any success disputing these INR cases? Should I contact eBay customer support or just refund them and move on?
