11-05-2024 06:24 PM
Hi brains trust, hoping you can help.
I listed several shirts and sold one to a buyer. He came to collect it and decided to swap, which I was happy to do. So now I have a shirt listed that's no longer available and a shirt sold that is now available. What's the easiest way to handle this please?
Thanks in anticipation!
Annie
11-05-2024 06:28 PM
Easy.
End the listing for the shirt that is no longer available.
Re-list the shirt that was won but the buyer traded for another shirt.
11-05-2024 06:28 PM - edited 11-05-2024 06:30 PM
If they're sufficiently similar otherwise, I would just edit your current listing to replace the photos and description details as needed.
Update the title if necessary, replace the photos of the shirt that's gone with photos of the one that's still available, tweak the Item Specifics as needed, and doublecheck that your description is still accurate.
11-05-2024 06:28 PM
really smart i like it
11-05-2024 06:46 PM
@inhawaii wrote:Easy.
End the listing for the shirt that is no longer available.
Re-list the shirt that was won but the buyer traded for another shirt.
@annie_nanny 👆 Good advice above that should take a minute to solve.
11-05-2024 09:23 PM
thank you all