03-06-2025 02:05 AM - edited 03-06-2025 02:06 AM
After I was paid the money buyer claimed the item was not as described. I told her that it was as exactly as described what was listed in selling in the description is exactly what I told her. I checked it myself before I sent it. She claims one lens was not received. I told her I would look into it. We sent all three lenses. She never Argued after that about the lenses and it was not fit for the event. She needed it for. well that’s not a problem for me. That’s her problem. Then she said that she didn’t even know if it worked, but admitted she had not tested it yet. I reiterated that I had tested it and listed exactly in the description exactly what I was sending to her and it’s exactly what she got. That was her word against mine My original listing clearly clearly says no returns. I don’t feel I owe her a return to our honor of her return request or issue her a refund, especially when the amount asking to be refunded is greater than the amount I processed from the sale. It’s like I’m getting punished for being scammed. She kept changing her reason and her excuse and I know I sent her exactly what was in the item description I thought I covered my butt by saying no returns but now I’m saying no returns doesn’t mean no refund and a refund is more than what I made from the sale It sounds like eBay is running a racket and the sellers or the buyers some of them the bad ones have become hit to the game I know which loopholes to pull what to jump through what to say to get their way and keep the item on top of it get their money back and keep the item and it’s bull**bleep**. Why do I get to write no returns if it’s not honored no returns if I say no returns that you’re being no returns. If it’s offered, eBay should honor it not give them their money back anyway and forced you to pay and hold your account hostage until you pay them and amount greater than what you profited from the sale It’s **bleep** and I’m gonna fight it all the way it’s **bleep**. I’mma fight it all the way.
did I mention she didn’t even file a request for a return until 24 weeks after she’s on the camera she could’ve done anything to the camera by now why does she wait 24 weeks if it was not what she wanted in the first place and she knew that from minute, she opened the box because she’s scamming me that’s why you don’t wait two weeks and then ask for a refund greater than the amount of the payout from the sale I would not get the same camera back that I shipped it to her. I’m the one that would be receiving and I’m not item other than describe because it no longer is my it’s been her for two weeks. She could’ve done anything to it and changed it in several different ways by *Now she shouldn’t be able to wait 24 weeks and then ask for a refund it’s ridiculous. Not when I know she got exactly what was listed in the full description
03-06-2025 10:09 AM
@fbusoni wrote:
You write: "She waited 24 weeks to make a file for a return request two full weeks you could’ve done anything to that camera exchange."
I was unaware that a buyer could file a return request after 30 days.
That is almost certainly '2 to 4 weeks' and not '24 weeks.' (The Canon camera sold on Feb. 11.)
The weird wording combined with run-on sentences and that wall of text all indicate a user babbling into a smartphone using speech recognition and then not bothering to proofread ANY of it before posting.
03-06-2025 10:25 AM
Since you won't take the return, eBay will refund the buyer & let them keep the camera.
Take the return, refund when it is returned.
03-06-2025 10:38 AM
That is a lot of story that you typed out hoping you were in the right only for you to hear what I am sure every poster in here is going to tell you.
03-06-2025 10:46 AM
1. Return for refund, or
2. Refund without a return. Simple.
If the costs for a return outweigh the benefit of getting it back, then refund and be done, move on.
ᓚᘏᗢ
03-06-2025 11:07 AM
No Returns and No Refunds are two totally different things.
When a buyer files an INAD, you don't have to have the item returned, you can just refund and let the buyer keep the item.
If they had the items for 24 weeks before filing the INAD, the MBG had expired and you wouldn't have to accept the return or refund, through Ebay.
03-06-2025 11:08 AM - edited 03-06-2025 11:10 AM
@fbusoni wrote:
You write: "She waited 24 weeks to make a file for a return request two full weeks you could’ve done anything to that camera exchange."
I was unaware that a buyer could file a return request after 30 days.
I think OP is using voice-to-text. I think they're saying two full weeks, but it's coming out in text as 24 weeks.
Only reason I think that is because I read the feedback reply. It too rambles, but says, "two full weeks" at one point.
Edit: I didn't keep reading comments down the tread or I would have simply given a thumbs up to @itsjustasprain. Sorry!
03-06-2025 11:08 AM
@fbusoni wrote:
You write: "She waited 24 weeks to make a file for a return request two full weeks you could’ve done anything to that camera exchange."
I was unaware that a buyer could file a return request after 30 days.
Did the return request from the buyer come to you in a message? If so, you can ignore it.
Generally speaking, a buyer can in fact return an item to a seller that is different from the one the seller shipped. Happens all the time.
Unfortunately, that is one of the hazards of selling on eBay.
In theory, you can state "no returns."
But the eBay money back guarantee ensures that there will be a refund.
And there is precious little that we sellers can do about that.
Yes, buyers can still file for a return/refund after 30 days, but Ebay won't get involved, it's between the buyer and seller.
03-06-2025 12:00 PM
@itsjustasprain wrote:
@fbusoni wrote:
You write: "She waited 24 weeks to make a file for a return request two full weeks you could’ve done anything to that camera exchange."
I was unaware that a buyer could file a return request after 30 days.
That is almost certainly '2 to 4 weeks' and not '24 weeks.' (The Canon camera sold on Feb. 11.)
The weird wording combined with run-on sentences and that wall of text all indicate a user babbling into a smartphone using speech recognition and then not bothering to proofread ANY of it before posting.
Oh my gosh, thank you.
I am proud to say that I am not au courant with the English language "usage" of today's youth, nor do I ever wish to be.
My daughter texted me recently to say: "I cannot talk on the phone rn but maybe later."
I asked her what a registered nurse had to do with me wanting to chat with her. 😁
03-06-2025 12:16 PM
@fbusoni wrote:I am proud to say that I am not au courant with the English language "usage" of today's youth, nor do I ever wish to be.
My daughter texted me recently to say: "I cannot talk on the phone rn but maybe later."
I asked her what a registered nurse had to do with me wanting to chat with her. 😁
I'm glad I'm not the only one.
My Daughter and Grandkids will send me a text and I have no idea what they are trying to say.
Don't know why they can't type plain English.
03-06-2025 12:31 PM
In addition to what everyone has posted about ebay squarely standing with the buyer, the buyer may choose to escalate this case to their payment provider, which could cause more headaches for you.
It would be in your best interests to accept the return.
03-06-2025 12:42 PM - edited 03-06-2025 12:43 PM
Sorry, @metallikate33
Best not to refuse the return request. Go ahead and fight it, if you want. but odds are Ebay will take the funds from you and the buyer will be able to keep the camera and lenses.
Even if you "win" the return case, the buyer can file a chargeback with their credit card issuer up to (usually) six months from now, funds will be drawn from your account AND you will be charged a processing fee on top of that.
So, it is best not to fight the return and get your camera and lenses back so that you can resell them. Buyer did a INAD to get around your "no returns" policy
03-06-2025 02:41 PM
I don’t feel I owe her a return to our honor of her return request or issue her a refund, especially when the amount asking to be refunded is greater than the amount I processed from the sale.
I'm late to this party, but know the buyer is within their rights to request a Return if the buyer had the camera for 2-4 weeks. With that being said, I find that if an item sells once, it will sell again.
I'd offer that you go ahead and approve the Return so that you can get that camera and accessories back to reprice and relist for the right buyer. Your FVFs will be credited when you fully refund, so you'll only be 'out' the shipping cost two ways... leaving you in a much better place than you imagine (above) you'll be left in.
But, if you make eBay handle it, you'll lose those FVFs (costlier) and will gain a seller 'ding'. Think long, think wrong and all...
03-08-2025 07:15 AM
@ltldpr wrote:
@fbusoni wrote:
You write: "She waited 24 weeks to make a file for a return request two full weeks you could’ve done anything to that camera exchange."
I was unaware that a buyer could file a return request after 30 days.
I think OP is using voice-to-text. I think they're saying two full weeks, but it's coming out in text as 24 weeks.
Only reason I think that is because I read the feedback reply. It too rambles, but says, "two full weeks" at one point.
Edit: I didn't keep reading comments down the thread or I would have simply given a thumbs up to @itsjustasprain. Sorry!
Thank you for the kind words 🙂, but after reading the above, I think I would agree that 'two FULL weeks' is more likely what was said. The OP was ranting all over the place for a short while but may have stomped off now. Time will tell.
03-08-2025 08:39 AM
@kensgiftshop wrote:
Don't know why they can't type plain English.
I can answer that…
I taught English Comp at a large state university.
They aren’t taught plain, correct English. 😞
03-08-2025 09:10 AM
My only suggestion to you is that you take the time to read the Money Back Guarantee for buyers.