Hi everyone,
I sold two phones to an account with a shipping address listed as a freight forwarder called Onex in Wilmington, DE. Before shipping, I asked the buyer where the final destination would be, and they confirmed "Georgia country."
A few days after shipping, I received an email from eBay (verified as legitimate) notifying me that the account was stolen. I've included the email at the end of this post.
I immediately tried to intercept the package via USPS, but their site said it wasn’t eligible for interception. I also visited my local post office, but they confirmed the same.
USPS attempted delivery on Saturday, January 18th, and the package was picked up from the local post office on Tuesday, January 21st signed by "A S" which is not the initials of the person on the label.
At this point, what are my options? Do I just wait for a fraudulent INAD case or a credit card dispute and prepare for a refund? It’s frustrating to feel powerless in this situation, knowing I might lose both phones if they just make INAD or credit card dispute.
Any advice would be appreciated.
Thank you.
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Email from Ebay
"Our records show that you recently contacted or received messages from ******* through eBay's messaging system. This account was recently found to have been accessed by an unauthorized third party, who may have used the account in an attempt to defraud other members.
We've taken action to restore this account to the original owner, but wanted to let you know to be suspicious of any communication you may have received from them. Nothing is wrong with your account at this time – this message is just being sent as a precaution. If you have received any messages from that appears suspicious, please feel free to forward them to us at spoof@ebay.com for review."
