Selling

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Advice On Shipping High Dollar Order To New No Feedback Buyer

Hey everybody. Yesterday I sold a high dollar vinyl record for just under $500 to a buyer that has no feedback who created their account yesterday the same day of the order. I thought I had restrictions set on buyers with no feedback but apparently n...

Resolved! USPS wants to examine a broken item and Buyer has it

I filed a claim for a broken item which I fully refunded the buyer. It was a priority and I thought the claim should pass with no issue. I just received a response today that USPS wants the item/packing as well as the letter presented to a post offic...

Finally a much needed fix in the multi-variation listings being tested or rolled out

I'll use the sarcasm font color that I haven't seen here in awhile since I recall someone saying we've "adopted". One of my accounts is rolled into a change that changes the Quantity text box field into a prefilled pulldown menu. So rather than have ...

It's nice when buyers are nice.

I sold 2 rechargeable batteries and 1 was received bad.Usually this type of battery will blink when bad, but maybe it got dropped hard in transit. The buyer politely messaged me first, and did not open a return request.I figured an amount based on th...

eBay says no carrier scan, USPS site says delivered. Support has no idea what happened.

10,000+ orders, over 95% of shipments with USPS, never had this happen.Item sold 9/12, mailed out 9/15. Delivered 9/18Tracking on eBay's side shows it was shipped today 9/23 (incorrect).Shows "USPS awaiting item", incorrect.Go to the USPS website and...

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I Sent a Counter Offer, now Buyer is Being a Weirdo

Levi’s 501 listed for 19.95. Buyer offered $10. I counter offered $15.95. Now buyer sends me 4 messages in 2 minutes asking for more measurements, discounts, etc. What’s my best move here? Buyer is in Thailand and I’d rather not complete this sale. S...

Attended eBay open have $100. Digital Gift 4 my presence there. How 2 use? Must use now!

I didn’t buy myself a 81st birthday present yet but received email today saying I must use digital $100. Gift asap or it goes poof!How 2 use it, pay for my item with this digital currency?Did not decide what I want to buy? + thank you eBay for this v...

Payout was sent to bank but now account on hold

Hello. I sold an item and put in my bank account details manually, and although I looked, i could never find the place to do microdeposits. And yet, it seemed to confirm my bank info and then it said sent on September 18th. It is now the 22nd and is ...

Resolved! New buyer account with 0 feedback?

Question for you guys, a buyer just paid for one of my items ($40) but they just made their account 2 days ago. There’s no feedback for me to go off of and I’m concerned they may be trying to scam me. Has anyone else dealt with a new account with 0 f...

Resolved! A few questions about a possible scam

So I listed some Pokemon packs and they sold for $45. I haven't shipped them, but the buyer has only a single review and their account has been around since 2018. I've been scammed out of something before on ebay and am pretty wary of low review acco...

Buyer opened item not received case for item shipped 4 months ago

I thought a case had to opened within 30 days of the estimated delivery time.Since it's been over 90 days, I can't even look at it under my orders.Any suggestions how to proceed?Not actually too worried about this one since it was inexpensive. More c...

Resolved! I was just wondering if anyone has had funds held payments they were paid for a item?

I sold on Ebay late 90s early 2000s 100% feedback it was more or less a hobby back than I took a long break from it I came down with MS long story short ..I came back maybe 5 weeks thought I'd sale a few thing to help me with my so I listed 9 items. ...

Opened Store 9/1/25 How am I doing?

Store name is "Gentler Time Vintage" https://www.ebay.com/str/gentlertimevintage I'm especially looking for feedback on the store banner of two women walking by a river.It looks back to a gentler time when friends could walk arm in arm. How does this...

Anyone Lose Access To eBay Concierge Customer Service Recently?

I received eBay Concierge Customer Service in 2019 as a perk for attending eBay Open in Las Vegas. It has been a great service. I do not have an Anchor Store, so I would not qualify for this level of customer service if it had not been given to me as...

scam

I was scammed yesterday through a fake representative of eBay. He persuaded me that I would be getting a refund when in fact it was a purchase. I never authorized it, but it went through on my credit card. I need to speak to someone at eBay if anyone...