Selling

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Does number of views influence best match algorithm?

I read somewhere on the internet that the number of views will influence the best match algorithm. Does anyone know if this is true? I'd like to know if it specifically pertains to auctions as I only list in this format.

Can OPTIONS under ATTRIBUTES in the 'Create Your Variation' page be deleted or edited?

I've made some spelling mistakes when creating options, but I cannot figure out how to edit or remove the ones that I have messed up. Is there any way to do this? In the screenshot, you can see that I have misspelled "Millennium Falcon" and I would l...

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Buyer can't place a bid on one of my Gift Card listings from the app?

A buyer wants to place a bid on a gift card listing and says they can't do so on the app? Not sure if they can on a desktop? Is this a thing? Or something I have wrong on the listing? Not sure what is happening. I told them to contact the site for cl...

How does a SELLER turn off the Warranty option ?

I want to disable the warranty option on our products when buyers go to checkout. Can someone direct me within the eBay Seller Hub on how to do this?

Proper technique to listing..

Hello all and thanks in advance. My wife has an ebay seller account and she has been selling 3-4 items a day. It has been as high as 10-12 items so it's somewhat worthwhile. Her problem, the returns are going sky-high. IT seems like 1 in 5 things the...

Clarification on Unexpected Charges and Next Steps for Your International Order

Hello eBay Community, I’m reaching out for some guidance on an issue I’ve encountered with an international eBay order, and I’m hoping someone here might be able to help. Here’s the situation: A buyer recently placed an order with me for a limited ed...

Request to remove defect for package shipped on time but no carrier scan

Recently sold multiple items to one buyer, shipped fine and on time. Apparently it did not receive a carrier scan though. Additionally, I had a buyer purchase an item but then asked to cancel, so I refunded, but I got a mark against me for that becau...

Do not use Fragranced Laundry products on Ebay clothing

Clothing Sellers - Do NOT use a perfumed/ fragranced detergent or dryer sheet to clean a piece of clothing for Ebay. There is an epidemic of those products being used! For the allergic, it is a menace and results in disappointment and wasted money! I...

Resolved! return ebay international

As an important birthday present, I bought a jewellery item (antique) from the US to Europe worth approx. USD 500. It arrived, but instead of ‘very good condition, no damage’, the item had a chunk of enamel missing and a closure that did not hold. I ...

external views shortage

I generally run about 30% "external" views. Today, nary a one. Why? Anyone else not being found externally today? (inhawaii, spare me the humdrum post of "nobody wants what you are selling") (not in the mood for it) eta: forgot the photo Had 34.9% ex...

Account limited message but no instructions

Hello,When I try to create my first listing, I get this message::"Your account is currently limited. Go to Messages to find out what you need to do next.{e280710-1244652x}"However, there are no related messages or alerts in my account.I already updat...

Received message to send items, notifying authorities and Ebay. What should I do?

I received a message from a person who asked where I obtained their fathers personal letters. I sent a message back saying I bought them from another dealer. They then said they were part of the family estate and not to be sold and they are notifying...

Resolved! Including your Company Name and Website in Listing Photos

Does Ebay now allow you to post your company logo and website in your listing photos ?Because Ebay has removed all customer service phone contacts , I can not get a clear answer. I sent eBay an example of another listing that all the photos have the ...

sales are not dropping at my eBay Store

i had a item not delivered case resolved by eBay. After this defect sales are not dropping at my store and my account health is 94.2%. i appealed to eBay store but they have not removed the defect. Curently no sales are dropping on my store. How i ca...

New "Improved" Summary Seller Page

Once again ebay has taken an information piece of software and turned it into a useless mess designed to try and push promoted listings. My old summary page gave me everything I needed on one page and now I have existing listings which take up 5x the...