I’ve never posted here b4, I posted this in shipping & returns as well hope I’m doing this right... just need some advice.
Hello, I’m really hoping someone can shed some light on this situation. On Tuesday I dropped off 2 packages at my local USPS office. We are a very small town, and I know the clerk (only one works there) she was busy getting ready to close up for the day, so I set the packages on her side of the counter then left after telling her they were there. I brought 4 more packages on Wednesday, and same situation. She was busy, told her they were there, and left.
It’s now Saturday night and there is absolutely no information under the tracking numbers for 5 out of the 6 packages! They don’t even say they were excepted by USPS. The 1 that does have tracking information says it’s been delivered already.
I have called USPS and opened a case, haven’t heard anything back yet. I went back to the local post office to see if they were still there or something. She said she sent them off and she didn’t scan them in because she had already downloaded her scanner for the day when I had brought them in! I was very upset about this, and reported her when I opened the case. But it makes no sense because she obviously scanned one of the six in. she also told me it wasn’t a big deal that she didn’t scan them, because they will be scanned when they get to the main distribution center. But obviously not because it’s been four days and still no scans and no tracking.
I guess I should mention that the five that are missing tracking information we’re all hand held vacuums, and all had lithium battery stickers on them. Every package was sent as priority 2 or 3 day mail. And all labels were purchased and printed off eBay.
I am hoping any of you could tell me if you’ve had similar situations like this? I’ve read a few forums where maybe one package didn’t have tracking information. But I found nothing on several packages two days back to back. Any information would be very much appreciated.
I have learned my lesson and will never not wait for a scan again! I am terrified that I will have to refund all the buyers and for all five transactions. I’ll be out a lot of money with no product as well. Also, I will have the top rated seller badge for my next evaluation. But this will most definitely keep me from getting it I believe, because this is five shipments with no scan.
I also should mention, I haven’t spoke with the buyers about the packages yet. I didn’t want to alarm any of them if there’s no need too.
