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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

What is "You Can Cancel & Relist" Doing on my Item Awaiting Payment?

Never saw this before, an item many days past getting paid for now has a big blue square telling me I can Cancel & Relist. Still debating opening an UPI & get my fees back. Anyone know if I will get dinged for accepting the offer? Or if I'll get my f...

User avatar by Guide
  • 296 Views
  • 6 replies
  • 0 helpful

How to save ended listings?

Hi there, My name is Claire and I am a seller on eBay. I am going away to university in a few days, and will not be able to sell on eBay until Christmas break in December. So, I will have to end all of my listings. However, I want to save these listi...

cant contact buyer who didn't get package

I have a problem that I need a written response to. I have a buyer that is not responding to multiple messages, not picking up a signature required package. They already paid and Paypal released the funds to me. I'm worried they will dispute the char...

User avatar by Adventurer
  • 372 Views
  • 14 replies
  • 1 helpful

Resolved! find a member

hi how can i find a member on ebay by his email addressthank you

User avatar by Adventurer
  • 149 Views
  • 1 replies
  • 0 helpful

Buyer circumvented block

Just had a blocked buyer open a new account today to purchase an item. Bought and paid for it. We did a back and forth last evening in messages and a block was the result. I reckon if I wanted to, I could cancel with "problem with Buyer's address" an...

User avatar by Guide
  • 486 Views
  • 6 replies
  • 3 helpful

How correctly to embed youtube video with the new active content restrictions?

Hi sellers!Do you know how correctly to embed youtube video into listing? I received email today from eBay that they will remove all active content from my listings soon and the email pointed all listings where I have embedded youtube videos. I do no...

User avatar by Adventurer
  • 41153 Views
  • 44 replies
  • 2 helpful

Negotiating after winning an auction?

Has this happened to you guys? Okay, so buyer wins auction then the messages start coming. What does "minimal wear on backside of joggers" mean? This was from my description. Seemed pretty self explanatory, but I explained and added extra pictures, a...

User avatar by Adventurer
  • 900 Views
  • 11 replies
  • 5 helpful

Buyers "asking for" extra time to pay AFTER purchase is made?!?!

Just curious if anyone else has had a recent increase in this buying habit: recently I have had a few buyers (small seller here) commit to buy either by auction or best offer, only to then contact me and ask if it's ok that they take extra time to pa...

eBay selling fees and partial refunds question

Hello everyone! I recently sold an item for say 300$ and noticed it was damaged after the auction. The customer and I have communicated and worked out a deal where the item will be sold for $200. The customer will be paying me for $300 then I will of...

GTC and number of hits on items?

Now that I've been forced to use GTC I am seeing large numbers of hits on my listings. Not sure how accurate that is. Over time it may help me though in choosing what to remove. Not much point hanging onto listings with a lot of hits but not even a B...

User avatar by Rockstar
  • 113 Views
  • 1 replies
  • 0 helpful
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