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I need help. Please don't judge.

My buyer paid for second item instead of the first. I know she will not get the other one.I sold the second one too cheap. Long story. I did post about this elsewhere.I filed npb on both.She was under the gun. Paypal says she just paid. She noted she is buying this one first and will pay for the other one later.She tried to coerce me into saying I would wait for payment on the second one if she paid for the first one. I didn't answer.I am so mad I feel sick.It didn't show on here so I tried to cancel but I can't because there is a case open.

Message 1 of 35
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34 REPLIES 34

Re: I need help. Please don't judge.

 Really your only option is to ship the second item, and to either close the case on the first item (4 days after filing) or else ship it if she pays for it.

Message 2 of 35
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Re: I need help. Please don't judge.

I don't want her to have it now.

Message 3 of 35
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Re: I need help. Please don't judge.

You've got no choice unless you want a defect and bad feedback
Message 4 of 35
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Re: I need help. Please don't judge.

Really?

Message 5 of 35
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Re: I need help. Please don't judge.

Can a seller refund and if something happened to the item?

Message 6 of 35
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Re: I need help. Please don't judge.

Sure, if you want a defect.
Message 7 of 35
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Re: I need help. Please don't judge.

Did you have more than one auction for the same item?

Message 8 of 35
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Re: I need help. Please don't judge.


@shop*posh wrote:

I need help.Please don't judge.

{snip}

I don't want her to have it now.


eBay has no mechanism to force a buyer to pay for all the items he buys.

 

It is not your buyer's fault that you sold the second item too cheap.

 

It is not eBay's fault that you sold the second item too cheap.

 

Sorry, you aren't exempt from judgement - while a non-paying buyer is not fair, neither is a non-performing seller refusing to ship one item because he thinks his buyer will not pay for another one.

Message 9 of 35
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Re: I need help. Please don't judge.

No. The first auction ended 2 weeks ago the second 1 week ago. She owes more on the first one.I could have gotten $1000 more for the second one which is rarer.A bidder from another country try to bid that much higher but she was blocked. I found this out the next day.

Message 10 of 35
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Re: I need help. Please don't judge.

So basically, you're greedy and want to cancel to get more money...
Message 11 of 35
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Re: I need help. Please don't judge.

Here is the initial post explaining what happened in more detail:

https://community.ebay.com/t5/Selling/I-don-t-know-what-to-do-about-problem-buyer/m-p/27685030/jump-...

 

I admit I didn't read the whole thing again, but now that this buyer has paid, it seems odd not to complete the transaction.   The fact that you just don't want to is a personal thing I suppose, and others have explained the consequences. 

Message 12 of 35
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Re: I need help. Please don't judge.

She said she wanted to make me happy so she would pay for the first one if I allowed her a week or more to pay for the second one. I checked just now and Ebay does not say it's paid.

Message 13 of 35
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Re: I need help. Please don't judge.

Now it is personal yes.

Message 14 of 35
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Re: I need help. Please don't judge.

I held up my half. I was going to sell both even knowing I made a mistake. Her first echeck bounced.

Message 15 of 35
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