I'm tired of complaining about it so...

[whoohooohyeahdavid]

i have 4 unpaids a week. giving someone the dreaded strike does nothing. instead of opening a case and waiting more n more, when is it ok to cancel the transaction and offer the 2nd chance? is it the 48 hours? can original winner leave negative feedback? ty!

[klhmdg]

You need to do an unpaid item.

To get your fees returned from eBay you need to follow the process.

Also add all unpaying buyers to your BBL

[whoohooohyeahdavid]

ugh...fees?  the unpaid route does nothing.  i have over 600 blocked, it matters little.  if someone else could actually answer my questions instead of giving me opinions, i'd appreciate it.

[ads*and*ends]

Yes, they can leave you a negative. Especially if you do not wait out the unpaid item process and they pay before it ends. Now who are you going to ship to? The person who accepted the 2nd chance or the original buyer?

I know it's a hassle. It absolutely is a negative aspect of selling online. But if you do not follow the rules, you will be inviting far worse upon yourself than not getting paid by some idiot who bids and doesn't pay.

You have to let the unpaid item process complete before you can relist or provide a 2nd chance offer to anyone. And yes, always block those who don't pay. I'm sorry you seem to be having so many non-paying bidders. I don't get the impression Funkos are a high scam area, but an elevated risk of non-paying bidder, I can see that.

Be patient! All is not lost! Just plan for these things to happen. Maybe make it crystal clear in the description that payment is expected within X amount of days or the automatic non-payment process will begin.

I hope things turn around for you. I absolutely feel your frustration.

[bigdeals.etc]

Answers:

You can cancel the transaction at any time. Go to the sale and click on the action "cancel order" and choose your appropriate cancellation reason and submit. Whether it's "okay" is an opinion that is up to you.

It is not 48 hours. You can cancel as quickly as 1 second after the sale is made. If it's in your Sold Page, you can cancel it.

Yes they most definitely can.

[ads*and*ends]

He's still prone to negative FB by doing that.

[bigdeals.etc]

He didn't ask that question and made it clear in message 3 that he wanted straight answers to his questions and not opinions.

[ads*and*ends]

🙂

[whoohooohyeahdavid]

no no i wanted facts so thank you and yes it is maddening especially when some bid frantically for 5 days, win, and you never hear from them.  grrrrrr!!!!  i see many ads that say if you do not pay within 48 hours i will cancel the transaction with buyer wanted to cancel.  so those people too are open to negative feedback?  yea i can't really afford to go there.  it's the waiting a week that's ridiculous,  i'm not layaway.

[bigdeals.etc · Accepted solution]

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@whoohooohyeahdavid wrote:

no no i wanted facts so thank you and yes it is maddening especially when some bid frantically for 5 days, win, and you never hear from them.  grrrrrr!!!!  i see many ads that say if you do not pay within 48 hours i will cancel the transaction with buyer wanted to cancel.  so those people too are open to negative feedback?  yea i can't really afford to go there.  it's the waiting a week that's ridiculous,  i'm not layaway.

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Yes, those sellers advertising that are very open to negative feedback as well as some internal penalty if ebay finds out they are using the "buyer wanted to cancel" reason incorrectly. But it's a tactic that can be done, it's your opinion if you think it should be done though. I know and feel you. And as a fact, non payers is a big waste of time.

[mountainmommie]

Perhaps buyers feel that way bidding 12 times for an item that at most will get a thirty dollar bid. Consider putting a BIN IPR on a few and you might feel less stress.

Opinion for free.

[whoohooohyeahdavid]

absolutely never gonna happen but it'd be funny to see it implemented.  they take out a nice chunk out of our accounts monthly.  how bout after the 6 days is over, take it out of the buyers account and into mine.  oh, and i get to keep the item for my troubles. that'd stop the clowns. there's your dream for the night!

[femmefan1946]

Two ways of dealing with the problem.

ome bid frantically for 5 days, win, and you never hear from them.

Most Unpaid Item Disputes are on Auctions.

So don't bother with Auctions.

Move to Fixed Price-- even Fixed Price/Immediate Payment Required.

Then your items are available for longer at the same cost (till cancelled, actually, so you may pay for another 30 days of listing if you aren't on top of things).

And with IPR, the item stays available until someone actually pays for it.

If you are getting multiple bidders who are "bidding frantically" your items would appear to be popular.

Over 85% of listings are Fixed Price. And most Auctions have Buy It Now enabled.

And while your own Blocked Bidder List is fine, it only has members you have personally Blocked.

Go to Seller Preferences/Buyer Requirements and institute an automatic Block against deadbeats with Strikes.

Those deadbeats can still buy if your listing has IPR enabled, but that means they paid, right?

When you cancel a transaction, you get a Defect. This is much more important than poor feedback, which eBay basically ignores.

Defects can lead to higher fees, restrictions on the number and value of your listings and eventually the closing of your selling account.

Isn't that worth six days delay in closing? And who knows you may have  slow payer instead of a deadbeat, and be paid after three or four days. 

[femmefan1946]

Funko Pops have a pretty stable price list. And you are selling an easily available product into a fairly entitled demographic.

Save the Auctions for true rarities -- then start them higher. The low starting prices only attract cheapskates. 

"Well, maybe I'm not a fancy gentleman like you, with your ... very fine hat. But I do business. We're here for business." Captain Malcolm Reynolds.

[luckythewinner]

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 i see many ads that say if you do not pay within 48 hours i will cancel the transaction with buyer wanted to cancel. 

Doing that violates policy because the buyer did not request a cancellation. 

so those people too are open to negative feedback?

Yes they are, and deservedly so IMHO - because otherwise sellers would be cancelling transactions for all sorts of reasons and not just for 48 hours of non-payment. If you don't want negative feedback, follow eBay procedure and don't cancel. 

if someone else could actually answer my questions instead of giving me opinions, i'd appreciate it.

Your question did get answered - you were told to file an unpaid item and follow the process. You just did not like the answer.