I'm done

[Anonymous]

Sorry for the rant, but I've had enough. I've taken down all my auctions. I tried selling stuff since I'm in between jobs, but after 2 demands for refunds in as many days, it's just not worth wrapping, driving to the post office and settling for what little I can get after everyone takes their cut.

People don't seem to know what "no refunds" means. Old records have scratches. The post office sometimes handles packages poorly. Neither is my fault. I can't even leave negative feedback for the buyer.

From now on, anything I don't want or need gets thrown in the trash.

Goodbye and good luck.

[sharingtheland]

It might be the difference in viewing from a mobile device or a home PC?  I only use a home PC for everything eBay.  It might also be app related as well?

View everything ebay on MacBook Air.

[sharingtheland]

A Blue explained that they want buyers who want to return to be able to clearly see what to do.  That's why they changed it to returns.

I understand ebay's thinking here but I don't agree with it.   If I need to return something, which I have recently and will most likely do even more in a week or so, to "strange" sites I don't use regularly, I simply look at the top or bottom of the site's home page and see the little font word "Returns" or "Shipping and Returns" and click on that.  

Worst case scenario, I look for "Help" or "FAQ", also written somewhere in little font on the homepage.  It's never unclear to me what to do.

Of course, as a seller, it's a tossup on which I'd rather see:   RETURN in blinking neon or LEAVE FEEDBACK with some countdown calendar, lol.

[castlemagicmemories]

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@mypostingid15 wrote:

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@castlemagicmemories wrote:

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@mypostingid15 wrote:

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@luckythewinner wrote:

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@Anonymous wrote:
Old records have scratches. {snip}
Neither is my fault

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The scratches may not be your fault, but your inadequate description is.

It is your job to describe the record completely and note how the scratches affect the sound quality. Simply putting "I'll let the pictures speak for themselves" is not an adequate description of a used record.

Pictures do not convey sound quality, and if you do not accurate describe the sound quality or use one of the generally accepted grading scales, then your buyers are justified in asking for refunds if the record does not play the way it looks like it should play in the pictures.

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Many sellers are noticing an increase in returns not just the OP.

Buyers already know they can return items, but why does ebay encourage/entice buyers to return items? we as sellers accept returns but don't advertise it, go to your recent purchases and what do you see? A big box shouting "Return this Item", can we for example replace with "Leave Feedback" or "Rate item”? and see if that can result in less returns without discouraging buyers from shopping ebay?

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A Blue explained that they want buyers who want to return to be able to clearly see what to do.  That's why they changed it to returns.

The button for returns isn't going to entice a buyer who doesn't have a problem to return, if someone wants to return, they are going to be able to do that anyway.  Ebay isn't enticing anyone.  But knowing that button is there just might be inspiration to create completely accurate listings.

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I agree, and that's my point, no need to advertise.

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I totally understand that returns aren't desired by sellers, but I just don't think the button will get undue attention or encourage returns.  It is just there to faciliate if the buyer wants/needs a return.  

[escuintla]

The return button should be the last one to be seen by the buyers. It sould be the last resource so everybody doesn't waste time and effort on a sale. 

It shouldn't be as easy as calling Ebay CS 

[nc-daydreamer]

I understand the frustration. by the way - I too am a HUGE Monkee fan!! Most of my Monkee items have successfully sold already, but I wish I would have seen a few of your listings... Best of luck to you.

[castlemagicmemories]

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@sharingtheland wrote:

A Blue explained that they want buyers who want to return to be able to clearly see what to do.  That's why they changed it to returns.

I understand ebay's thinking here but I don't agree with it.   If I need to return something, which I have recently and will most likely do even more in a week or so, to "strange" sites I don't use regularly, I simply look at the top or bottom of the site's home page and see the little font word "Returns" or "Shipping and Returns" and click on that.  

Worst case scenario, I look for "Help" or "FAQ", also written somewhere in little font on the homepage.  It's never unclear to me what to do.

Of course, as a seller, it's a tossup on which I'd rather see:   RETURN in blinking neon or LEAVE FEEDBACK with some countdown calendar, lol.

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Sherry:  I understand and have followed the same procedure when buying from a site I don't usually use.  

Of course, most sellers do object to the returns button, just as you do.  To each his own.