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‎01-08-2023 10:44 AM
Accepted Solutions
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 10:56 AM
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 10:49 AM - edited ‎01-08-2023 10:54 AM
It's not quite clear whether the item was sold with a winning auction bid or with the "Buy It Now" option; however, I'll assume it was by a winning auction bid. Members have 96 hours/four full calendar days to pay for the transaction. (No one seems to be sure quite which time frame is correct.)
If the member has not paid within that time period, you'll see an option to cancel for nonpayment. The option does appear until the time allowed for payment has passed.
Using the unpaid transaction cancellation process will give the member a "strike" on his/her account. Most savvy sellers have their buyer requirements set to block any member with two or more strikes in a twelve-month period (the most restrictive) from buying from them.
You can read more about the unpaid transaction cancellation process here:
Resolving unpaid items with buyers
Here's where to set buyer requirements:
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 10:49 AM
Welcome to the world of eBay.
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 10:56 AM
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 10:56 AM - edited ‎01-08-2023 10:58 AM
If it was for the watch, you're not going to get paid as the alleged buyer is not a registered user. Same with the Women's Sketchers that you've relisted 3 times.
If you want to avoid this type of non paying behavior, stop using auction style listings and sell all your items at a fixed, buy it now price with immediate payment required checked off. No best offers either or you will have the same problem. You're a new seller, so it's important to keep your eyes wide and learn all you can to avoid any further issues. Hope this is helpful.
I wish you good luck with future sales and Happy New Year.
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 11:06 AM
Really ????
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 11:16 AM
@lawnmowerpartsstore2 wrote:Really ????
Yep, really. Do you find it helpful--really?
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 11:20 AM
As noted in the other post, your buyer has been suspended. File a cancellation based on "Buyer hasn't paid".
Here is the Help page about what to do if a buyer doesn't pay:
https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 11:40 AM
Being new here, I'll share with you that eBay sends payment reminders to your buyer, so you can save yourself the time of invoicing. And know that buyers get 96 full hours to pay, unless you've sold Buy it Now with Immediate Payment Required. Good luck as a new seller here... there's a lot to learn.
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 12:19 PM
Third time for emphasis... BUY IT NOW with IMMEDIATE PAYMENT REQUIRED
Re: I have sold an item on a buy it now auction and I sent invoices and reminders and I get no respo
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‎01-08-2023 12:53 PM
Thank You!
