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I entered wrong shipping weight, buyer already paid.

I just sold an item and noticed that I put the wrong wight in shipping.  It's 2 lbs instead of one lbs.  (She paid $9.30 but the new weight is now $10.40) )As long as I pay for the two pounds am I in the clear?  I haven't printed the label yet but I just don't want the buyer being charged more in shipping and me getting a neg.  Thoughts?

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I entered wrong shipping weight, buyer already paid.

You are fine, just be sure to print your label correctly with the correct information.  That isn't a very expensive lesson to remind you to double check shipping info when you list.   I've made a couple doozies myself.

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I entered wrong shipping weight, buyer already paid.

Just correct the weight when you are purchasing the label.  The buyer won't be charged or affected in any way.

Message 3 of 7
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I entered wrong shipping weight, buyer already paid.

You can overpay for shipping labels with no issues. Underpaying is what makes the carriers mad for some silly reason lol. If my guess is right you are shipping it USPS. If you decided to make another label with the correct rate be sure to cancel the old one first and let your buyer know that the first tracking number isn't valid due to a mistake in the details. Getting refunded on a canceled USPS label takes 2 weeks if I remember right. Personally I would just eat the loss and hope you get a partial refund from USPS. Sometimes they give credit adjustments if you pay too much.
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I entered wrong shipping weight, buyer already paid.

OP said they hadn't purchased the label yet.

 

USPS has equipment at their sorting centers which will check the package weight and dimensions to determine whether postage has been overpaid or underpaid; if so, then the sender's account will be charged or credited accordingly.


https://link.usps.com/2017/10/05/what-is-apv/

http://pages.ebay.com/sellerinformation/ship-smart/ebay-shipping-partners/avoid-extra-postage-costs....

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I entered wrong shipping weight, buyer already paid.

Oh ok I misunderstood. When OP said they hadn't printed yet I assumed they were at the PDF stage.
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I entered wrong shipping weight, buyer already paid.


@bamastyle wrote:

I just sold an item and noticed that I put the wrong wight in shipping.  It's 2 lbs instead of one lbs.  (She paid $9.30 but the new weight is now $10.40) )As long as I pay for the two pounds am I in the clear?  I haven't printed the label yet but I just don't want the buyer being charged more in shipping and me getting a neg.  Thoughts?


@bamastyle   The buyer has already paid, so there will be no affect on them.

 

You may want to check the postage on the package at www.pirateship.com and see if it qualifies for a lower cubic rate.  At 2 lbs it's not likely that it will save you anything, but ALWAYS worth the check.

 

Member of the Grumpy Old Man crew
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