cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I don't think eBay really wants us to make sales!

So there's an option to have buyers who accept and make offers pay immediately if they're accepted. In my store that is NOT turned on. I checked my settings after I got this from one of my regular buyers:

sinndex_0-1704843463390.png

 

BTW, no one else received the offer. She sent me a message and I "replied with offer" directly to her. (That's why it was such a good discount, she buys 40-50 tokens at a time from me and bids on all my 99 cent auctions).

 

I told her to just check out, and then I went and refunded 2.65 shipping on each one... mind you eBay is making 30 cents, but I don't think lots of buyers will trust their seller will refund shipping overages when this kind of thing happens. In my experience as a buyer, lots of sellers are not very flexible. They don't send you combined shipping invoices when their listing says they will, and when you just go ahead and pay to avoid a non payment strike, they don't bother to refund the overage you paid, even though their listing says they will. (I've just learnt not to believe anything anyone tells me unless trust has been established).

 

I got a message last night from someone wanting some tokens. He tells me that it was asking for $100 in shipping for all the things in his cart. (It was international, so my 5.80 promo would not apply. He did not accept offers, these were organic sales of items put in his cart). I tell him that there's nothing I can do if there's no request total button (I told him to use a computer, but that doesn't work well either, eBay tells them I don't combine shipping). I would just have to refund the overage.

 

Then my potential buyer "goes away" and doesn't buy them. I think that's the norm and I should count my lucky stars if people believe me (and when I refund the shipping overage once, they keep coming back and don't worry about shipping charges anymore).

 

What is the POINT of having an option to require payment on acceptance of an offer if eBay is going to FORCE that on my buyers when I didn't even enable that in my settings? The aforementioned buyer (in the screen shot above) has been able to accept some offers, but on that particular day she couldn't.

 

BTW, I yanked multiple items several times in the past two weeks to make a combined listing for someone so they could buy it now and check out with correct shipping (because it wasn't working for them to buy items one at a time with payment being required each time). To avoid what happened to the other poster with someone else jumping at the listing, I posted a really not so great photo that didn't show much, and didn't include everything I was offering. I sent him a photo of everything we agreed on (for him to verify I got all the tokens). There's trust there too because there's still not known in the listing, but I didn't want someone else to see good stuff and grab it when I was simply trying to help my buyer be able to pay with combined shipping. (Another international sale, so the cart wasn't working on this one either).

 

With all these issues, this is not a great platform for anyone who sells multiples to get into because it causes buyers so many issues when they want to buy more than one item (and get combined shipping costs).

 

C.

Message 1 of 24
latest reply
23 REPLIES 23

Re: I don't think eBay really wants us to make sales!

I haven't had any offers recently to try anything out on.

 

@toomuchstuffagain35 

Try putting some things on your "watch list" .  You can get the seller generated offers, and see how many have or do not have the accept button.  You don't need to buy anything, but just curious as to what you observe. 

Since you only do BIN,  you are less likely to get any BUYER GENERATED OFFERS anyway.  If you do send out offers, you won't see the buyer facing message they get (with or without an accept button) . 


 

Message 16 of 24
latest reply

Re: I don't think eBay really wants us to make sales!

@sin-n-dex 

This is the only Seller Generated offer I got today.  The seller did retain the buyer preferences requirement in order to make an offer or bid.  Since I won't comply, it was just sitting in my "watch list".  

 

ro1.jpg

This was the form I was presented.  It does not require any sort of 'immediate Check Out" , and is not  a function of any buyer requirement that would show me the decline or Check out format.  FWIW

Message 17 of 24
latest reply

Re: I don't think eBay really wants us to make sales!

True. I don't use BO so my offers from buyers come through messages and then when necessary I send them an offer through the reply with offer button.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 18 of 24
latest reply

Re: I don't think eBay really wants us to make sales!

Wow, sellers are really sending offers for that little off and expecting it to generate a sale?

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 19 of 24
latest reply

Re: I don't think eBay really wants us to make sales!


@ittybitnot wrote:

@downunder-61 

Is this "offer" craziness going on in AU?  Just curious. 


Yes, but for some reason people are not as irked about it yet, but it has not been updated to ALL buyers/sellers yet, so when/if that happens it maybe a different story.

 

We do not have to auto pay when bidding yet.

********************************************************************
I have been imported from Australia and this is my posting ID
Message 20 of 24
latest reply

Re: I don't think eBay really wants us to make sales!


@toomuchstuffagain35 wrote:

Wow, sellers are really sending offers for that little off and expecting it to generate a sale?


It doesn't happen in my store... the smallest discount is 10% (only when margins are really tight). If it's a case of "I want to get rid of this", it could be 50% off.

 

C.

Message 21 of 24
latest reply

Re: I don't think eBay really wants us to make sales!

they want to keep you down and worried, squeeze a sale in here and there to give you hope. 😆

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.
Message 22 of 24
latest reply

Re: I don't think eBay really wants us to make sales!


@sin-n-dex wrote:

@toomuchstuffagain35 wrote:

Wow, sellers are really sending offers for that little off and expecting it to generate a sale?


It doesn't happen in my store... the smallest discount is 10% (only when margins are really tight). If it's a case of "I want to get rid of this", it could be 50% off.

 

C.


Same. The ONLY time I only offer 5% is when I'm making offers as a workaround to combined shipping issues and now ebay insists ALL offers have to be 5% min. of the list price.

 

If I decide to mark down stuff, 5% is like really? 25% or more these days if you're trying to get stuff to move out the door.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 23 of 24
latest reply

Re: I don't think eBay really wants us to make sales!

I have had this same thing happen on 4 orders.  Each time, the buyer was sent multiple offers by me.  I do not require immediate payment, and  I offer free shipping with orders over $35.

The buyers could accept some offers, but other offers required immediate payment.  So I'd end up with different combos, like:

1. Buyer wanted to accept 12 offers.  7 were accepted and automatic combined shipping worked.  Each of the other 5 came through as separate sales with full shipping cost.  And all of these were paid with one payment, but broken into 6 different sales.

2. Buyer accepted 3 offers with combined shipping.  4th item came through separately at full shipping cost.  Total of all 4 was over $35, and her shipping should have been free if combined shipping was working right.

3.  Another buyer wanted to accept 31 offers.  9 were available to accept.  2 came through at the accepted rate but with full shipping.  The other 20 offers came through at full price as one order with free shipping. 

 

I can go on, but this is a total mess.  During this same period, I had many orders that came through fine with combined shipping, so go figure. 

 

I get a lot of my sales by sending out offers, but I'm not sending any more until this is RESOLVED AND CORRECTED.

Message 24 of 24
latest reply