I do not have the option to scan the qr code in ebay app for a sold and picked up item
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04-20-2024 09:50 AM
I do not have the option to scan the qr code in ebay app for a sold and picked up item, How do input the qr code? the option is not in the APP under selling > sold> arrange local pick-up
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I do not have the option to scan the qr code in ebay app for a sold and picked up item
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04-20-2024 10:24 AM - edited 04-20-2024 10:24 AM
Proof of pickup is required to protect you against item not received cases.
For proof of pickup you can:
- use the eBay app to scan the QR code the buyer received through email
- use the eBay app to manually enter the 6-digit code the buyer received through email
To scan the QR code:
- Go to Selling on the eBay App.
- Go to the Sold tab.
- Select the Arrange Pickup banner.
- Tap the Scan to confirm pickup button.
If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app.
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