Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Shipping Service Report

With the addition of Ground Advantage, there are many items I would like to change from Priority Mail. is there a report I can run that will include the item and the shipping service selected so I don't have to open up every one of my listings? Thank...

EPR FRANCE

When we signed up for EPR in Germany it was Free, I am assuming there is a free site somewhere in France where you can obtain an EPR number. Can anyone help with providing a link to the site where you register. If Ebay are going to be taking down lis...

Promoted Listings is here to stay

Ebay is not the only website that charge their sellers to have their items priority treatment. Amazon, VRBO, AirBNB, Etsy, Priceline, Hotels.com, Expedia, and others all do it. Grocery stores, Target, and Walmart all charge vendors for end cap or fro...

Help with payment dispute...

So I sold an item, the buyer paid on September 14th, filed a dispute with AMerican Express. He canceled the dispute with AMEX on the 18th of September, and Amex charged him on September 27th. EBay keeps saying the dispute is still open and there is n...

Won an item, got automatic reply noting 20-day delay in shipping. Is this a scam?

Hi Everyone, I just won an item, and instantly received this automatic reply: "I'll be happy to ship it to you ASAP, BUT wanted to let you know I just had to leave for a business trip and won't be back before November 14th. I can then ship the item t...

are funds held while item goes through authentication?

I sold my first item that has to go to an authenticator before going to the buyer. Are the funds held during that process or are they still released as they normally are? I'm definitely uncharted territory with this one.

Small scam attempt?

I had an inexpensive knife listed for $10. I received an offer for $5 - its not a great knife, but its worth five bucks so I decided to accept, but as I was about to do so, I received a message from the person who made the offer: dear sirs ;you excep...

Resolved! Can I sell Rolex watches on ebay?

HiIs it allowed to install a non-original strap on an original Rolex watch and sell it on eBayThank

Minimum offer not working and receiving offers below it.

I have certain items when I send offers for with minimum offers set, but apparently it does it now work for counter offers or...? I have an item listed for $24.99, minimum offer set at $14. I sent an offer of $19.99 and it was countered with $1 and n...

Item Erroneously Identified as Counterfeit/ Reproduction

We are trying to list a case from Otterbox for an iPhone 11 that I bought for my wife at Best Buy. About a week after I gave it to her, her iPhone 11 stopped working and she switched to an iPhone 14. We have photos of the case in and out of the origi...

Graded sports card not being shipped to an authenticator

I sold a graded sports card. Every other time I've shipped a graded sports card of this value, it was shipped to an authenticator. I'm wondering why this one is not being shipped to an authenticator and going directly to the buyer (worried buyer may ...

Resolved! International Shipping Question

I have been selling for a long time but sometimes I need some advice from community. I had a sale on Wednesday that was going to Belgium through the reship center in Illinois. I packaged the item and printed the label for out going packages today. Th...

K.I.S.S. Statistical Overload

The old K.I.S.S. (keep it simple susan) method of management is still the best to go by.Therefore the Only matrix needed to guide your actions for a successful business is the AMOUNT SOLD. Forget about the following: avg click-through rate, avg sales...

Understanding what happens when Seller level goes "Below Standard"

Have recently gone Below Standard for the first time (a few cancellations due to unfortunate out of stock items)Only over the threshold by 0.05% so confident will be ok for the next evaluation. But I can't find a clear explanation on what impact we w...

Ebay hiding listing description is now causing me to raise prices

I'm starting to get an increase in returns where in the comments I can see that the buyer did not see the size chart in the listing description. Something like "I'm always a size Large, but your large is too big for me."I'm not saying that every one ...