01-12-2023 03:09 AM
Hello..
when I try to access the messages page in my account, I get this message:
It's not you. It's us. Our server is down, but we'll have things back to normal soon. If you still need help, visit our help pages.
Should I wait or contact the eBay support team? Thanks
Solved! Go to Best Answer
01-12-2023 03:14 AM - edited 01-12-2023 03:16 AM
The server is down. We have to wait it out.
I'm sure the support team is aware of the situation, due to the server being down for hours.
01-12-2023 03:14 AM - edited 01-12-2023 03:16 AM
The server is down. We have to wait it out.
I'm sure the support team is aware of the situation, due to the server being down for hours.
01-12-2023 04:37 AM
If Ebay's server is down, it's not functional right now. It happens. Wait a bit and try again later.
01-12-2023 05:15 AM
Try using your phone app. I can get my messages on it but not on my computer.
01-12-2023 05:21 AM
That works well for those who can see all that tiny stuff on the app. I only have the app for the Cha-Ching sound ( I get a kick out of it), otherwise, I prefer the PC version..so I can wait.
01-12-2023 06:29 AM
Using a desktop browser, the ebay.com Messages page is currently not reachable.
The message inbox can be reached, and messages can be read using a mobile browser in mobile or classic mode, or by using the eBay app.
If you have eBay messages forwarded to an email box, you can read or reply via email.
You can also read and reply to your Messages on ebay.ca instead of ebay.com.