08-12-2020 11:00 AM
I am signed in and when I go to resolve a problem, they ask for my password again, and then it says its the wrong password even though I am in
08-12-2020 11:05 AM
Are you using a link from an email or are you doing this while you are already on the eBay site?
08-12-2020 12:41 PM
Possible workaround:
Go to the Resolution Center using the link at the bottom of the page rather than going through the item listing.