Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer wanting to give you money to buy a gift card to send along with order

This is my first time selling and the potential buyer wants to give me $300 dollars to buy a gift card to send along with the order.I thought it was a strange request. Any thoughts on this?

Fees, Fees, Fees

It is just crazy. Fees for this, fees for that, fees for this, fees for that.Who am I working for?So now I am facing the following situation:In december I have sold 5 items. For a total amount of 50.5 dollars.Paypal fees: 12.80 dollarEbayfees: 10.15 ...

Vaction Mode or Increase Handling Time which is better?

Hi all,Last time on went on vaction i left my store open for sales in vaction mode and allowed people to buy. I was penalized for not shipping and lost my Top rated sellers status. So this time was just going to turn off all sale. But should i leave ...

Why I can't find my item on in search? Did I make a mistake? Please help. thank you

I am sure i made all details on the item correct. When i search for the exact name of the item nothing comes up which is strange because i try the same with other item it does come up. Link : https://www.ebay.co.uk/itm/113931843978

Unlocking a cell phone

YouI’m selling a phone on eBay and have sold it through an auction. They buyer hasn’t paid, and won’t pay, unless I unlock the find my iPhone. Is it safe to do so? I’ve read in other areas where people get all the info from the device and just make a...

Buyer kept merchandise after winning a dispute

I sold an item. The buyer wanted to return it. I accepted the return. The buyer never returned it. Ebay cancelled the return. A week later the buyer made a claim with their financial institution that the item was not as described; their financial ins...

How did JavaScript get in our listings???

We got a warning that our listings contained non-conforming JavaScript in them.It's not something we put in, and I'm sure our account hasn't been hacked. This is the code that was inserted into all of our listings: I don't know coding language, but ...

Slow/No Sales, Period, Everywhere. With Good Reason.

Not that I do a ton of listing on Etsy and Amazon, but those platforms have also stalled completely all of a sudden. And I know I'm not alone. It's funny, we were doing great for two years after the 2008 stock market catastrophe, which I didn't expec...

To Authenticate Sports Autographs or Not

I'd like to ask for some advice/opinions from experts here. In the early 1970s I used to take the kids to Spring Training and Football Games. To give them something to do while I worked I'd pay them .50 each for autographs on balls from players. In c...

Deadbeat Nubes

I cringe every time a nube bids or offers on an item, I know the likelihood they won’t pay is very high.Sure, I send extra invoices, friendly reminders and when the two day deadline is up they get a no pay case filed. Now my inventory will be hung up...

Please raise the sales limit.

Hello. I'm asking you because the limit is limited to 500 dollars.I'd like to sell Scotty Cameron bags. The prices of the product range from $1,000 to $2,000.I'd like to raise it to 2,000 dollars. https://www.ebay.com/itm/Scotty-Cameron-7-Point-Crown...

What's the point to set up reward program if the goals are not achievable ?

Spoiler (Highlight to read)What's the point to set up reward program if the goals are not achievable ?The idea of printing your own labels is to prevent you from waiting in line at your local post office, so that you can arrive and drop off your item...

Buyer wants to return mobile as he says scratches are visible when screen is turned on.

Hello I sold a Samsung S10E https://www.ebay.co.uk/itm/283739635830?ul_noapp=trueI sold it as used but with two scratches that are not visible when the screen is turned on. I genuinely could do easily see the scratches with the phone turned on.A few ...

In a buy-and-switch scam, what else can do I do?

I'm a new seller and I sold a computer processor to this guy for $80, and he's saying that I sent him a rear shock for a vehicle. I called him out as a scammer and reported him, and refused to offer aid as he is clearly trying to rip me off. He has o...

Buyer wants me to ship item and then he wants to pay.

I have a buyer that is new to ebay and has a zero feedback. He has messaged me and has asked me to ship the item to him prior to paying so that he can decide if the item is authentic or not. Its a belt buckle and there is no COA with it nor was I cla...