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I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FREE

I am being charged an insertion fee. I have used the listing in my basic store and now ebay is charging the fee for my next listing. I am not sure why? Any glitches out there?

Message 1 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

Thank you! I did not see that fine print!

View Best Answer in original post

Message 10 of 14
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13 REPLIES 13

Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

Auction? The 200 are for Buy It Now only listings. 

Message 2 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

The two that I have started are both Buy It Now. I just looked at an Auction and it is also being charged.

Message 3 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

Look to make sure you don't have any boxes checked for listing upgrades.  

 

Message 4 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR


@mstuffy wrote:

I am being charged an insertion fee. I have used the listing in my basic store and now ebay is charging the fee for my next listing. I am not sure why? Any glitches out there?


You will need to give us more details, such as:

 

  • How many of your basic store listings have you already used?
  • What category as you trying to list in?
  • Are you listing an auction, or fixed price?
  • How much is the fee they are charging you?
Message 5 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

List 200 of Your Items for FREE – Make Money Today!
Pay no insertion fees for auction-style or fixed price listings. Buy It Now is free too 

Start:Feb 1, 2021 at 12:00AM PST
End:Mar 1, 2021 at 12:00AM PST
Used/Left: 5/ 195

Message 6 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

I have used all of my basic store listings. Collectables is the category. Fixe Price. $.30.

 

Message 7 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

I have not checked any upgades. 

Message 8 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

The offer for 200 free insertions is only for sellers who don't have a Store subscription. You lost access to those when you signed up for the store subscription.

 

http://pages.ebay.com/stores/subscriptionterms.html

Message 9 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

Thank you! I did not see that fine print!

Message 10 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

I do not believe that is correct, their information on selling says:

Insertion fees

All sellers get a monthly allocation of zero insertion fee listings. When you have an eBay Store subscription, you get more zero insertion fee listings per month than sellers who don't have a Store. The number you get depends on the Store subscription package you choose. Keep in mind, selling limits apply and certain categories are excluded from the zero insertion fee listings offer. Learn more about how zero insertion fee listings work, including the terms and exclusions for those listings.

 

And under selling limits:

Your monthly zero insertion fee listings

Store package

Zero insertion fee listings per month

No Store package

Up to 250 listings

Starter Store package

Up to 250 listings

 

 

So again WHY am I being charged for an insertion fee when I tell have over 200 "free" listings for this month?  What Am I not understanding?

 

Message 11 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

msuffy, what was the reply, I am unable to access?

Message 12 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

Are you sure it's an insertion fee, rather than a listing upgrade fee such as bold, subtitle, listing in two categories, etc.?   

 

mstuffy had accepted their own reply my post as a solution. They had gone over their Store allotment and mistakenly thought that they could still use up their non-store free insertions left over from earlier in the month before they signed up for the store.  

 

It's not clear which part of my post you think is "incorrect."   

Message 13 of 14
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Re: I am being charged an insertion fee. Still have 195 left of 200 of List 200 of Your Items for FR

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding. 

Message 14 of 14
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