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rachelharwood4@gmail.com

Dear Sir/Madam, Where is my package? Since July 14, the status of my package has not changed. Thank you for your reply.

My Suggestion to make eBay a better place - its Easy

1. Scrap the buyer’s protection.2. Private and business sellers both pay the same commission on sales, maybe 7.5% and perhaps a small listing fee which would make people think twice about trying to sell rubbish.3.Limit private sellers number of items...

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  • 35 replies
  • 3 helpful

Seller Guide: Nonstandard (Irregular) Packaging

Straight to the good news: eBay (finally!) built a process for sellers to deal with nonstandard/irregular packaging. It's a pretty straightforward design for most** package types. The new feature ensures buyers will be charged accurate rates when usi...

irregularpackage-listingtool-unified-nopolicy.png irregularpackage-listingtool-unified-withpolicy.png irregularpackage-listingtool-basic.png irregularpackage-listingtool-app.png

Some more of ebay's Magical AI!

Most sellers probably agree that space "above the fold" in a listing is valuable space. Well, ebay has apparently decided that it's the perfect space to show off the value of its Magical AI---I don't know if this is a test or something new, but I'm s...

Screenshot 2025-07-16 115453.jpg

Payout less than estimate

Good evening. New to selling on here. Sold my first two items. One of the items sold for 18 dollars. So buyer paid 19.08 with tax. After the transaction fees and shipping label. I was suppose to make 10.17. Literally only saw 1.86 in my bank account ...

Neutral Feedback Revision To Positive Needed -

A buyer left a neutral feedback as they weren't happy with delivery time. Once they realised we where "time away" from the business stated they would be happy to action a revision. However, the option to revise wasn't there only "report this buyer" o...

How is your "summer slowdown" going this year?

Is your "summer slowdown" this year (2025) worse than last year so far? What do you think is contributing to it for better or worse? From my business perspective this summer has been a lot worse than last year. It's been hurting a little more than us...

Shipping

I just had a potential buyer asking me about combined shipping price. I already price my items at a discounted flat rate. I am not sure how EBAY does this. I cannot ship multiple items at the flat rate I am charging though. I asked him to contact me ...

eBay estimated delivery dates a joke

I have a big problem with the eBay estimated delivery dates. First of all they seem to be based on the date someone pays vs. the date shipped. For example someone pays me on June 28 (Saturday), I ship on July 1st ( a Tuesday) and the eBay estimated d...

Resolved! My store appears empty! Where have my 200+ items gone?

Howdy! I went to my store today, and found that nothing is in it. The only thing under the "shop" category is a click bar to "search all items", which is useless when ones wishes to see all the items in the first place, and doesn't know what to type ...

UGH! What is Up With All the Cancelation Requests???

Why are there so many "buyers" requesting cancelations recently? Am I the only seller struggling with this? It takes a lot of clicks to actually purchase items yet so many are say "bought by mistake". What, their fingers operate outside their brains'...

eBay "chat" option

Can anyone help me here with the TERRIBLE customer service eBay provides! I am not new to eBay at all, however the "chat" option literally is a JOKE. You cannot get in contact with a live person to save your life! I mean come on eBay this should be a...

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