eBay

topbargainseller · ‎02-07-2019

Is there a button or option to send a buyer a feedback reminder? I've sold a couple of things lately and i haven't got any feedbacks from any buyers. I don't want to message them to remind them, and i'm not sure if that's even allowed.

I noticed that when i buy things from ebay, sometimes i would get feedback reminders from ebay, how do i send those type of emails?

escuintla · ‎02-07-2019

Asking for a feedback nowadays is like...……….petting that beautiful cat with a white line painted on its back.

_________________________________________________________
If you haven't paid for your item, you're a winning bidder, not a buyer!
-----------------------------------------------------------------------------------------------

penguins_dont_fly · ‎02-09-2019

I know this thread is a few days old already ...

I wanted to reinforce the "don't poke a sleeping bear" advice given.

I was just looking at a seller's feedback (they've been suspended, asking why over in the Knowledge Base Q&A) ... And they have this gem of a neutral:

you'r awaiting feedback well i'm still waiting on product 2 days past delivery

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

turquoisetulips · ‎02-09-2019

@escuintla wrote:
Asking for a feedback nowadays is like...……….petting that beautiful cat with a white line painted on its back.

I'm guessing her name is Penelope ? The object of Pepe Le Pew's misguided affection 🙂 Tulips

turquoisetulips · ‎02-09-2019

@topbargainseller wrote:
Thanks for the answers guys, i guess i'll leave it alone

If I ever buy something from you ,, I'll leave feedback , positive hopefully

annadryl · ‎02-09-2019

Folks can be very touchy about feedback, on both sides, even though it's not required. Some debate that it's archaic and unnecessary. I don't mention it in a listing, with the package, or by message. As long as it's all green I don't care what my number is. Better social media has been invented. Good luck~

phanoto · ‎02-09-2019

As a seller, I do not ask my customers to leave feedback because it could cause at least one of them to give me a neutral, negative, or a lower rating.

Instead, I ask people to help me get more feedback as a seller. The people I ask CANNOT give me bad feedback or lower ratings. Also, if the people help me get more feedback, it also helps them to get more feedback.

It is a proven FACT that when more sellers leave feedback, that causes more buyers to leave feedback. So, other sellers can help me get more feedback by always leaving feedback quickly for their customers.

brightroad · ‎08-25-2019

@topbargainseller

Some people fear sending feedback reminders because of the possibility to receive a negative one. However, if you did everything well on your end, your reminder will actually show professionalism because you're reaching out to find out if everything is okay! From experience, buyers are more than happy to leave positive feedback.

I use a tool called 3Dsellers, they're the oldest most reliable feedback reminder out there. You can craft your message to be quite personal with the buyers name and order ID and set sending options. Like, if you want your message to be sent in the evening, on the date it was delivered.

There are other nice features like feedback to buyers. I find this also quite useful in receiving feedback! I created a few templates of the feedback message and upon receiving a good feedback, buyers tend to leave me one too.