How to quickly remove below standard classification

[michaelwiseman]

I recently had to move out of my house and downsize to an apartment. During which some of my items were placed in storage or donated because it was a quick move. I had 6 listings that I could not fill so I cancelled them and refunded the buyers money. 6 out of 206 transactions gave me a 2.91% defect rate. I have always taken care of buyers if they wanted a refund. But because the reason was out of stock they listed me as below standard. Will time and more sales be the only way to remedy this?

[inhawaii]

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@adamcartwright wrote:

@michaelwiseman 

If I were you, I would lower prices on my listings so as to sell as many items as I can as fast as I can + offer pristine customer service.

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Great idea ... and ... try not to list anything for sale unless you physically have it in your possession.   😉

[tobaccocardyahoo]

A seller with only 200 transactions will have their defects remain for a year, and increased problem free sales are tough to get in large enough numbers to move up from below standard.

Many below standard sellers will not move up for a year.

You need to be a higher volume seller to qualify to see your defects disappear more quickly.

IMO lowering prices to try to make your way up in seller level is throwing good money after bad for most who have lost control.

[go-bad-chicken]

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@michaelwiseman wrote:

6 out of 206 transactions gave me a 2.91% defect rate.

 Will time and more sales be the only way to remedy this?

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You will need to get your numbers to 6 out of 301 transactions to achieve a defect rate of 1.99%. 

So go and find 95 of the same widgets, that you can purchase at wholesale,  that are in high demand, and that have a market value of $5 to $15. Then create one multi quantity listing for those widgets and then sell those widgets for $3 with $1 shipping. If you pick the right product you will get to 95 sales pretty quickly.

It cost you a few bucks but so will paying an extra 6% for a whole year.

Or if you happen to already have another selling account that is active you can.........😉

[reallynicestamps]

IMO lowering prices to try to make your way up in seller level is throwing good money after bad

I agree.

If you are able to use Promoted Listings, do-- at the rate you would consider discounting. 

I know it is painful to give the extra money to eBay, but if the PL shows your items to more people, you will have more sales than if your discounted listings are hidden behind higher priced PL listings. 

If you can't use PL, can you use targetted Best Offers on listings that have been getting Views and Watchers?

And of course, it is FREE to list more items (well, okay, labour) and the more items you have listed the more likely it is that one will be stumbled upon.

And every purchase moves you a teeny tiny tad higher in Search.

Best Wishes for the New Year.

[michaelwiseman]

I try to research before posting and list my items below the cost of others each time. Some i have lowered even further after a few weeks of no action. 

[michaelwiseman]

I honestly try to post all of my listings at a price below all others, even lower them later if there is no movement. And they are all listed as make offer.