How to print return labels
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07-15-2023 06:12 AM
I messed up and got 2 labels on the wrong boxes. Is there a way to get return labels to my customers? I have looked and can't find any where. I thought maybe the labels weren't available unless there was a return request because I've never dealt with this before. The customers are willing to work this out without Ebay. Any help would be appreciated. Thanks
How to print return labels
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07-15-2023 06:28 AM - edited 07-15-2023 06:30 AM
You would have to purchase your labels from PirateShip.com or other online shipping service. Make sure you have the buyers address as shipped from and yours as ship to.
Download the PDF of the labels to your desktop, then eMail the PDF files containing the shipping labels to your buyers. I would do this one at a time so they don’t get mixed up.
You would need to get your buyer’s eMail addresses to do that. You can get that info by calling them you can find their phone numbers in the order details under their name in the show Contact info drop down menu. I would message them first to let them know you’re calling them.
ETA: It’s always a good idea to label your orders one at a time so mix ups don’t occur.
