How to print a correct address on a shipping label after I already printed one w/ the wrong address

[nonshadylady]

I sold an item and printed out a FedEx home Delivery label. The person contacted me and said they had moved and forgot to change their address on eBay. They are in the same town and state. I have not used the incorrect label and am trying to find where I can print a new label with the correct address, or can I write the new address on the printed label?

[loveyourimagination49]

Cancel with problem with buyers address, void the label, have buyer pay with correct address. Wait...

MP or PayPal?

[nonshadylady]

MP

[mtgraves7984]

Never ship to an address not on the eBay order. You'll have to cancel and relist for the buyer... who should know better than to ask that of you anyway...............

[nobody*s_perfect · Accepted solution]

You don't have to Void the label. FedEx labels are charged to your account when they are scanned into the FedEx system.

As noted in the other post, changing the address voids your seller protection against fake "Item not received" claims. Most sellers would cancel the transaction and relist.

If you want to print another label anyway, you should see the option in your Sold listings menu for 'Print another label." Or maybe you'll find it here, even if you're in MP:

 https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=LabelManagement

[nonshadylady]

Thank you so much for the help

 I am not too sure the buyer knows better because they only have a feedback score of 18.

[nonshadylady]

Thank you for your help.

[loveyourimagination49]

How long does it take FedEx to get scanned into their system?

Thanks, I haven’t used them.

[loveyourimagination49]

@nonshadylady It seems my answer wasn’t fully correct. See @nobody*s_perfect  or @mtgraves7984  response.