The eBay Community

Resolved! USPS Tracking incorrectly says item not delivered; Buyer says it WAS delivered; EBay won't pay me

This has happened with two items I sold, totaling $1,300 in sales: I shipped the items by USPS Priority Mail flat rate using EBay-generated labels. Shipped out on April 28. USPS Tracking stopped updating May 1 with "Awaiting Delivery." Today (May I r...

Fraudulent item not as described case opened against me because of buyer's remorse?

I had a guy buy a collectible silver bar from me last week for $425. I mailed it out the next day then a couple days later he messages me some **bleep** claim that he was just looking at an offer I sent him when eBay mysteriously glitched and purchas...

Bought a Scam Listing and Need Assistance

Hello all, I just today bought a scam listing shipping from Pakistan. The listing uses photos stolen from other, legitimate listings on the platform. The seller denied my cancellation request. What can I do here? I tried reaching out to eBay support ...

We are in the Global Shipping Program yet some Canadian & UK buyers can't buy our items?

Is there something we are doing or is this tariff related or something in our settings?We have GSP enabled and don't have any blocks to any country? This is a screenshot of what a Canadian buyer is facing when trying to buy from us. He/she is not the...

USPS didnt do an acceptance scan. No tracking for over a week & refunded buyer. Am I screwed?

Hi, I sold an item April 29 and shipped it the morning of april 30. USPS never did an acceptance scan, no updates for over a week.On May 7 buyer opened a case against me for item not arrived. I had no evidence w/o an acceptance scan obviously, and Eb...

Appeal or not?

So frustrating, one of my listings keeps getting violated and removed with the reason that it is violating the Adult Items Policy. 5 times now its been removed. Here is another beautiful example how ebay refuses to be clear and actually be helpful. T...

Do Listings Where the Buyer Receives Extra Unsolicited Items Count as "Chance Listings"?

Five years ago back in 2020, I ordered a used Nintendo GameCube here from a seller. When I opened the package I received containing my order, I was surprised to find a figure of Mario and Cappy from SUPER MARIO ODYSSEY (the latter in disguise as Mari...

Seller Performance Issue?

Since my friend is not able to get on ebay because of the above subject, I'm posting for him. Here is his exact words. Hopefully, someone can help. He's only had 1 negative feed back and that was over a year ago. Anyone? I got a notification of selle...

Heads up: changes to Seller Initiated Offers (SIO)

Recent & upcoming changes to SIO, the good and the bad. First-[Bug or intended?] eBay is forcing the default to "on" for automated offers and counter offers. As things stand today, sellers have to manually toggle off those settings every single time ...