How to Turn Off Automated Offers

[2011jleach31]

I was trying something new and turned on Automated offers for about 600 of my listings. I did this through my active listing screen and by selecting all 200 per page and selecting send offers and clicking the turn on automated offers button. I want to turn it off as I prefer to see what is being watched and send the offers manually but I do not see a way to do it other than going into each of the 600 listings and doing them individually which seems like a terrible design since I was able to turn it on by selecting 200 listings per page and clicking a single button. If I have to do this individually for each listing I am going to lose my mind! Any ideas?

[wastingtime101]

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@2011jleach31 wrote:

I was trying something new and turned on Automated offers for about 600 of my listings

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Ouch.

You're going to hate the answer.

eBay has an option to activate automated offers in bulk. eBay does not have an option to turn off automated offers in bulk. You have to go one-by-one into each listing's manage offers page to turn off auto-offers. More detailed instructions here.

Another option is to bulk end and bulk relist which, considering you sell one-offs, may be a better option as long as you have the monthly free insertions to handle it.

[threetabbycats]

I spend a lot of time on this question yesterday with eBay customer support in the selling area. Bottom line, you have to turn automated offers off one by one. There is currently no way to do this as a bulk edit. Awful, I know, and I told the agent so and asked them to please pass it along to their bone-headed development team. Soooo, my solution was to end all of my listings that were sending automated offers and relist/sell similar. Also time consuming, but not as bad as going through and make edits one by one.

[mooncat_watches]

eBay wants us to basically give our stuff away as sellers, making it difficult to undo stuff like this. Just look at the ridiculous "median sold price" when you go to list an item. I can't remember one time it was even remotely close to the market value of the item or even close to similarly sold items.

...if eBay was a buyer I probably would have blocked them a long time ago for lowballing

[krazzykats]

Adding Best Offer to your listing and sending offers to buyers | eBay

@threetabbycats

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[threetabbycats]

Incidentally, while I was searching for answers and info on this problem here in Community, I read some posts by buyers who are frustrated by receiving tons of tons and TONS of offers from buyers on things they merely LOOKED at.... they didn't add them to Watch or to Cart. They just looked at something triggering offer. 

I've noticed the same thing. I look at lots of things just to get comparable info and pricing on things I'm listing and the result is a colossal number offers on things I have no interest in beyond wanting to sell something similar. It is maddening the clutter it creates.

[wastingtime101]

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@threetabbycats wrote:

Bottom line, you have to turn automated offers off one by one. There is currently no way to do this as a bulk edit. Soooo, my solution was to end all of my listings that were sending automated offers and relist/sell similar. Also time consuming, but not as bad as going through and make edits one by one.

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Unfortunately that's correct. There's been a lot of discussion about this from sellers and I'm hopefully eBay will build out that option.

End/relist shouldn't be time consuming as you can do it in bulk as I mentioned upthread.

In the meantime, this tutorial may help those needing to make the change that can't or don't want to end listings.

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1. Go to Seller Hub Active listings and navigate to: All Filters > Offers > Offers Sending Automatically

The filter will only appear if there are listings with that setting enabled. If unsure, just click the direct link above and if you see zero listings, that means you don't have auto-send offers enabled on any listings right now.

2. Under the Actions drop down to the left of the listing, select Review All Offers

3. Select Change Offer Settings.

4. Under Send offers to buyers, click the > symbol next to Automatically Send Offers.

5. Toggle off the blue Automatically send offers slider at the top. Click the blue Done button at the bottom.

6. You will see status is changed to off. Click the blue Update Offer Settings button.