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How much of a partial refund would you give?

I sold a $150 retail bracelet Brand new with tags in perfect condition for $100.  I have free returns and shipping.   My question is... I have never sent a partial refund but I got back the bracelet they removed the tag and it smells like perfume.  Obviously I can't sell it as new anymore.  How much of a refund deduction would you take?  You can take up to 50%.  

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How much of a partial refund would you give?

How much can you sell it for?  Will it sell?  That would determine the amount I'd refund.

 

Is it leather?  Will the smell dissapate?

 

 


- Suzanne -
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How much of a partial refund would you give?


@foreversunny wrote:

I sold a $150 retail bracelet Brand new with tags in perfect condition for $100.  I have free returns and shipping.   My question is... I have never sent a partial refund but I got back the bracelet they removed the tag and it smells like perfume.  Obviously I can't sell it as new anymore.  How much of a refund deduction would you take?  You can take up to 50%.  


eBay provides a Refund Deduction Guidelines Table on this page.  

 

This seems to correspond to the "fair" condition (signs of wear, tags removed) which is a 15-30% deduction ... keep in mind that you don't get back eBay fees if you refund a partial amount.

 

You can clean of the smell, and sell it as a Retail Return with tags present but removed and perhaps get $75 on a $150 item ... so refund $75, and this buyer is charged a $25 rental fee.

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How much of a partial refund would you give?

Unfortunately they took the tags off and didn't return them
Message 4 of 7
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How much of a partial refund would you give?

50% As guidelines permit, removal of tags renders it used which it probably has been, smells of perfume says to me it was wanted as a rental, $50 dollar rental it is then.

Message 5 of 7
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How much of a partial refund would you give?

I think I'd deduct the entire allowed 50%.

 

Sorry for the edited post, need more coffee.

Déjà Moo: The strange feeling that I've heard this bull before...
Message 6 of 7
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How much of a partial refund would you give?

What is the market value now, used, and how long will it take to sell? 

My guess is 50% agree with others. 

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