eBay

bigdeals.etc · ‎02-23-2021

I have a buyer who tried to negotiate price after winning 9 separate auctions. He wasn't happy with what I replied and told me to file UPIs for them. The automated system did and closed them.

How many payment strikes can a buyer get before doing more than just slapping their wrist?

nkmipgolf · ‎02-23-2021

I've seen one buyer with over 600 bid retractions. Does eBay care? I say they do not.

soh.maryl · ‎02-23-2021

Bid retractions are not the same as unpaid item strikes. Not sure how eBay disciplines those buyers if they do at all.

We were discussing the unpaid item strike that a buyer gets on his record with each UPI. Sellers can, and should, set up their listings so that they never have to deal with these people.

stephenmorgan · ‎02-23-2021

How is it that you are able to see bid retractions? If that happen to you then I understand you could see someone who did it. But if it happened to someone else is there a way to see how many Bid Retractions a person made?

nobody*s_perfect · ‎02-23-2021

The number of bid retractions is shown in the member's feedback history if you click on the tab for "Feedback as a buyer". But that's not the same thing as nonpayment strikes.

stephenmorgan · ‎02-23-2021

Thanks, I never seen that before. I guess I have been lucky and no one I have dealt with has done any Bid Retractions.

nobody*s_perfect · ‎02-23-2021

@axiombody wrote:
A "friend" of mine was kicked off after 3 strikes back in the day for not paying for 3 separate items. ....

In the olden days, eBay DID have an explicit policy of "3 strikes and you're out." Your friend apparently didn't know that the first strike would be removed if only the member asked for it, so it was really "4 strikes..."

Then eBay introduced the option to block bidders based on how many strikes they have gotten in the past x months. The block could be set for 2, 3, 4, or 5 strikes. When users pointed out that this was inconsistent with the "3 strikes" policy, eBay claimed that the 5 strikes could be all from the same seller in the same week; ALL strikes counted as far as the buyer block was concerned, although apparently that was not the case for the removal policy

Then after a while the references to the "3 strikes" policy disappeared from the Help pages, never to be seen again.

dhbookds · ‎02-23-2021

I've read in the last several years several buyers complaining that they were no longer allowed to bid.........they could only buy it now with immediate payment. I assume it was upi strikes, but they never made it clear......so ebay may do that instead of naruing them.......

stephenmorgan · ‎02-23-2021

So that account has 947 retractions in a year. That is incredible.

I can understand eBay not wanting to run off customers.

People go into a retail store and fill their basket with all sorts of stuff and when they get to check out they put items back and do not purchase them for various reasons. Why should eBay customers not be able to do this? I do not have a problem with this and hope you do not make me ship it to you and then change your mind just because.

However with auctions (Bid Retractions), it is a very different situation. If you do not understand the concept of Auctions then you should not be allowed to participate in Auctions. eBay should set some sort of a standard like maybe three in a year and then you are suspended from Auctions for a period of time. Maybe it could be a sliding scale where the suspensions become longer if you continue with your actions.

With 947 Bid Retractions I suspect something more than someone just changing their mind. That account needs to be investigated thoroughly to determine what is going on.

I just wish there was a way to make meaningful recommendations to eBay to someone who would actually consider your recommendation and follow up with you.

ra_201044 · ‎02-23-2021

We've seen one with over 6000 bid retractions.

So no, ebay does nothing regarding that.

And as for 'back in the day', nobodys*perfect is spot on.

I think as far as not allowing someone to bid, but only BIN, is part of the 'temporary buyer restrictions' on new buyers or possibly ones not very active. Which is bad for people who run auctions for antiques.

Some may find/hear about what is offered, place a bid, get outbid, and then rejected by ebay when they try to bid again because they didn't 'BIN' enough chinese dollar junk. They may never know to bid once, bid their max.

And when they discover they can't bid again on something that they specifically came here for, do you think they will ever come back?

kateinthe26th · ‎02-23-2021

Honestly i have no clue but i do have a regular repeat customer who (as she told me) has a LOT of unpaid strikes and is still allowed to buy stuff but banned from auctions

I rarely run auctions so that's fine but it kinda still leaves the door open for crazy buying sprees with returns imo.

So someone with a ton of unpaid auction wins is still welcome to buy here is my takeaway.....

dolcetreasures · ‎02-23-2021

There doesn’t seem to be any ceiling for how many. I’m certain there’s a algorithm eBay uses to determine a buyers “worth”, so I don’t think that the number is one that is static.

bigdeals.etc · ‎02-23-2021

@nobody*s_perfect wrote:
@axiombody wrote:
A "friend" of mine was kicked off after 3 strikes back in the day for not paying for 3 separate items. ....
In the olden days, eBay DID have an explicit policy of "3 strikes and you're out." Your friend apparently didn't know that the first strike would be removed if only the member asked for it, so it was really "4 strikes..."

Then eBay introduced the option to block bidders based on how many strikes they have gotten in the past x months. The block could be set for 2, 3, 4, or 5 strikes. When users pointed out that this was inconsistent with the "3 strikes" policy, eBay claimed that the 5 strikes could be all from the same seller in the same week; ALL strikes counted as far as the buyer block was concerned, although apparently that was not the case for the removal policy

Then after a while the references to the "3 strikes" policy disappeared from the Help pages, never to be seen again.

That would make sense given the origin of the term “strike” used in these contexts. Unless they are taking from the bowling “strike”, in which case the buyer tries to get 12 of them in a row.

bigdeals.etc · ‎02-23-2021

@dhbookds wrote:
I've read in the last several years several buyers complaining that they were no longer allowed to bid.........they could only buy it now with immediate payment. I assume it was upi strikes, but they never made it clear......so ebay may do that instead of naruing them.......

If a buyer is being filtered out from bidding on my auction because of payment strikes, they’d also be filtered out from purchasing my IPR fixed price listings. I don’t think you can separate the two.

soh.maryl · ‎02-24-2021

eBay customers should not be able to do this because many sellers here are not big retail organizations like WalMart. So yours is not exactly a valid comparison.

Plus, when shopping here, most of us are in the comfort of our own home, office, car and are able to take our time and think about our purchase before making it.

luckythewinner · ‎02-24-2021

@hurryagain wrote:
Well...that buyer will surely face the consequences of what they have done when they come across something that they REALLY WANT and hit the wall of "unfortunately this seller is not accepting any offers from you at this time." because we all have our buyer's preferences set to reject a buyer with such a track record.

The only "consequences" are that he will have to spend 30 seconds creating a new buying account to wipe the slate clean 🙄