06-20-2022 08:19 PM
Hi All,
I recently listed a pair of Nike Air Jordan Retro 1 - Mid Hornets sneakers... and somehow it's showing the eBay Authenticity Guarantee(?) - (*We did not get them authenticated, although I know they are genuine!)
I'm not quite sure how that even happened, as I cannot remove it in the "revise listing" mode. If I remember correctly, I did borrow another eBay'ers headline and THEY were offering the "Authenticity Guarantee" - so is it possible that carried over into my listing??? - If so, How does one remove that from the listing???
We were under the impression you have to mail the item to eBay 1st to get the item(s) certified or authenticated, am I missing something? I posted another pair of Jordan's the same night, and it doesn't show the "Authenticity Guarantee" - so I am little confused!!!
Thanks,
Art
06-20-2022 08:31 PM - edited 06-20-2022 08:31 PM
Study this page, specifically the sneakers section.
Basically any sneakers over $100 are automatically included. Read the details to understand how it works.
https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644
06-20-2022 11:25 PM
Thank-you! That makes sense. I wasn't aware certain price points trigger the "authentication" - which is fine by me.
Although that article defines the process very well. I thought to have read somewhere sellers are charged upwards of 20% of the sale - if the product/item is 'authenticated' - so, I still have much to learn.
Thanks,
Art