The eBay Community

PETITION - Restore sold items on item page

I noticed a few sellers discussing the matter of sold items not longer showing on the item page. Would like to ask the community if in agreeance to comment that you would like this feature restored in hopes eBay reads it and authorizes for the featur...

Cancellation for wrong payment info. Giving a buyer a warning or not?

Call me a glutton for punishment. A buyer bought and filed a cancellation request last week saying they bought by mistake. I accepted, no BBL. This weekend they bought multiple items, one of which was the exact same item as the item they bought last ...

When does add video go live?

Does anyone know when we'll be able to add a video WITHOUT using the difficult to navigate seller hub?

Length of Return Time is Way Too Long

I have "Accept returns allowed within 14 days" in my Return Policy, yet buyers get over 30 days before they can ship back an item. Example, I just accepted a return today (June 6) but the buyer has until July 12 TO SHIP the item. So if they ship it o...

Sellers Cancelling Saies Due to “Lost/Missing Inventory”

I’m becoming rather irritated by a seemingly growing trend, and that trend is that of Sellers having stock for sale that I’ve followed for weeks or months, then as soon as I go to buy it, and complete an order with payment leaving my bank account, 24...

Ebay Authentication Guarantee -- Doesn't protect seller

So what is the point of going through the authentication process if the buyer can still claim that the item is not as described? Sold an expensive 14k YG necklace, passed inspection, delivered to buyer. About a week later buyer was granted a return f...

Help with super annoying bloker!!

When I open bid page the app is frozen.Probably some conflict with Gboard.In English system language it was ok. But when I switched to German I see this bug all the time

Returns

I bought a turntable in Feb. 2025, paid full amount including shipping through PayPal. The USPS mail carrier tried to deliver the item with a COD of $89.60 for shipping. I refused the delivery because I already paid for shipping. Now the returned ite...