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How do you get to chat or talk to someone at eBay about a problem

I listed five things for 5-day auction, one promoted. They're now remained 2 days and 4 hours on the listings, and they still have not been displayed on eBay.  How do I get my money back for the promoted listing. Does anyone know how to actually speak or chat with somebody at eBay

 

Message 1 of 16
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15 REPLIES 15

How do you get to chat or talk to someone at eBay about a problem

I see 3 listings.

Message 2 of 16
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How do you get to chat or talk to someone at eBay about a problem

how do you know they are not shown?

 

I see when I do a search for the horse and see 3 listings when I go to "view items" by you.

Message 3 of 16
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How do you get to chat or talk to someone at eBay about a problem

I also see 3 listings

Message 4 of 16
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How do you get to chat or talk to someone at eBay about a problem

I'll have to check and see if it shows your view.  I've had 0 views on all my listings and had other friends type the listing title and not found mine.

Message 5 of 16
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How do you get to chat or talk to someone at eBay about a problem

Okay since I just asked and you responded, there's been 2 views on the horse.

 

Message 6 of 16
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How do you get to chat or talk to someone at eBay about a problem

You should now have more views, as not only did I get to the page showing your items, I clicked to "view" each of them.

Message 7 of 16
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How do you get to chat or talk to someone at eBay about a problem

Could you please view all 3 to see if they show as being viewed so I can check?  It does not seem right to list something for 5 days and only possibly get 2 when paying additional fees for promoted 

Message 8 of 16
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How do you get to chat or talk to someone at eBay about a problem

Okay thanks

 

Message 9 of 16
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How do you get to chat or talk to someone at eBay about a problem

Yes your views have shown up.  Thanks, maybe my listings and photos are just so bad that no one will even click on them once to view.  And not sure why my friends that aren't ebayers couldn't bring them up last night... Again thanks!

 

Message 10 of 16
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How do you get to chat or talk to someone at eBay about a problem

The radio came up in a search. There are 41 other people selling that radio, so many choices for the buyer. I didn't check the others.

 

Why do a 5 day auction? I'd do a 7 day. Ultimately, you will most likely need to do a buy it now on the radio to sell it, & it will take many months

You will never find a more wretched hive of scum and villainy. We must be cautious.
Message 11 of 16
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How do you get to chat or talk to someone at eBay about a problem

"...I listed five things for 5-day auction, one promoted..."

 

which promo did you offer?

Message 12 of 16
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How do you get to chat or talk to someone at eBay about a problem

I searched for one of your items using Radio Shack Pocket Radio.  It did not come up as the search category automatically changed to "Portable am/fm radio" and your listing is in another category.  That might be why people aren't finding that listing.   I don't have time to check your other listings but you can search for them and see if ebay changes the search category.

Message 13 of 16
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How do you get to chat or talk to someone at eBay about a problem

You are confused. You can have 30 things listed at auction and get NO views. Don't assume everything you list people will click on or want.

Message 14 of 16
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How do you get to chat or talk to someone at eBay about a problem

Your first message more or less implied that your listings were not visible.

When people here replied that your listings were viewable and viewed them, then it appears that your complaint is that, since you're paying for promoted etc, you don't know why there are not more views.  

Message 15 of 16
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