eBay

amesrg · ‎04-13-2021

I had a camera for sale that was bought by someone who hasn’t paid and, based on messages asking to take the transaction outside of eBay and a suspicious address, I’m about 99% certain he’s not going to pay. I found some threads on this issue from 5+ years ago and the consensus seems to be “that’s the way it goes." You suffer through a bunch of wasted time filling out forms and trying to get your final value fee back from eBay.

Is that still the case? There are red flags all over this transaction and I just want to cancel it so I can re-list it and move on.

Also, how do you prevent this from happening? I found reference to some kind of "require immediate payment" option but I don’t see where to select it. If I do that, does the auction remain active until I actually get paid?

And finally, this guy supposedly has 422 transactions since 2016 but if you look at them there are only a few unique feedback comments that are cut and pasted over and over. Clearly this is some kind of hacked account, right?

I just don’t get it. This place seems like a haven for scammers. Meanwhile, eBay is charging me for their bad behavior...

jonathankirkland · ‎04-15-2021

@nobody*s_perfect wrote:
"auto-decline everything below $200 and auto-accept everything $200 or above with immediate payment required."

Immediate Payment Required doesn't apply to accepted best offers or counteroffers, just as it doesn't apply to auction-format listings. So accepting or sending offers removes the advantages of listing with IPR.

Right, my bad.

jonathankirkland · ‎04-15-2021

@amesrg wrote:
Update - I got in touch with eBay again and got someone who was able to help out with canceling the order. There was a different series of pages I had to go through but it appears to have worked. So for anyone else who comes upon this issue there is, as of Apr 2021, a way to cancel the order and re-list. You just gotta find the right person....

So it’s now a "Buy it Now" listing and eBay assures me I have received credits for the final value fees on the unpaid sale.

We’ll see. Trust but verify...

@amesrg

Just as an 'aside', when you cancel the order you are letting this 'buyer'/scammer get off Scot-free.

By opening the unpaid item case, and if he doesn't pay and it closes, he will have restrictions placed on his account and if he gets a few of these sellers can then block him from even bidding on their auctions.

I wish more sellers realized this so that as a community everyone who does auctions could all help each other out in this way.

amesrg · ‎04-15-2021

Yeah but nobody in a retail store keeps an item in their cart for five days.

lizzardintheyard · ‎05-09-2021

I think they took away the restrictions tho, and now it just comes up as the buyer cancelled the order, in addition, it is now an extra step to re-list the item, whereas before it was re-listed automatically...