03-04-2023 08:50 AM
I turned the slider off in my privacy settings on ipad but Ebay keeps granting themselves access to my documents saved to files and folders. I only allow access to camera and camera roll. Yet every couple of days i have to turn ebay slider off for privacy in files and folders.
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03-06-2023 09:30 AM - edited 03-06-2023 09:30 AM
I contacted Apple who got access remotely to my device and after checking told me to delete application. They said it is Ebay app issue. I filed complaint with my state General Attorney office for violation of privacy. Thanks everyone for help.
03-04-2023 09:52 AM
@partfinds this sounds like an Apple issue, have u checked to find out?
03-04-2023 09:58 AM
I would contact ebay corporate headquarters and ask them to stop snooping in your files.
03-04-2023 10:05 AM
Why do you thank they are looking at your files?
I’ve never seen an off/on button to allow eBay that sort of access. Where do you see this?
03-04-2023 10:11 AM
You could try asking here:
03-06-2023 06:18 AM
So I found out that Ebay gets access to files and folders automatically without asking whenever you use camera. How can I block Ebay from doing it automatically. I allow Ebay access to my camera and camera roll but not files and filders. This is intrusion of privacy. I move slider off but Ebay gets back in here and checks slider on. Never happens on any other app or website. Usually websites ask for permission.
03-06-2023 06:55 AM
Because your photos are stored in Folders... so if you want to upload pictures from the app, it needs access to Folders.
03-06-2023 06:58 AM
@partfinds don't upload your photos into a file or folder. upload onto desktop then into a file or folder after you've uploaded them into your listing(s) or put them into the trash.
03-06-2023 07:02 AM
@stuff4divas “@sustainable-recycling don't upload your photos into a file or folder. upload onto desktop then into a file or folder after you've uploaded them into your listing(s) or put them into the trash.”
it happens on application. Application doesn’t ask for files and folder access but gains it automatically. Your solution doesn’t work. I use ipad pro 12” . Why is Ebay not asking for access and why are they doing it automatically and why can’t I turn it off for good?
03-06-2023 07:03 AM - edited 03-06-2023 07:04 AM
@rosszonebricks “Because your photos are stored in Folders... so if you want to upload pictures from the app, it needs access to Folders.”
Photos are stored in camera roll on ios /apple; documents such as pdfs are stored in files and folders . Whoever programs/codes Ebay has no clue about devices and they are not making distinction.
03-06-2023 07:05 AM
See screenshot i uploaded to see where it shows up on pados
03-06-2023 07:07 AM - edited 03-06-2023 07:07 AM
@stuff4divas “@sustainable-recycling this sounds like an Apple issue, have u checked to find out?”
no that is Ebay issue. Apple doesn’t program Ebah. I don’t have other apps accessing my files and folders : no facebook, no poshmark, no mercari or any other app asking for camera access. They know that photos are stored in camera roll . It is only Ebay doing it without asking and automatically.
03-06-2023 07:09 AM
Have you updated your iPad, and/or the eBay app? eBay app on mine does not ask me for folder access, and I can upload photos just fine with only selecting access to Photos.
Seems coded just fine with the latest updates.
03-06-2023 07:11 AM - edited 03-06-2023 07:13 AM
“Have you updated your iPad, and/or the eBay app? ”
Haha. You must be kidding me?
i upload proof and of course I am being questioned and of course unauthorized Ebay access and violation of privacy is my fault, never Ebay. Great help to sellers!
maybe you don’t know where to look. But I will take an advice and file FTC complaint on Ebay.
03-06-2023 07:18 AM
@partfinds wrote:“Have you updated your iPad, and/or the eBay app? ”
Haha. You must be kidding me?
i upload proof and of course I am being questioned and of course unauthorized Ebay access and violation of privacy is my fault, never Ebay. Great help to sellers!
You didn't upload proof you have the latest iOS version and latest eBay app version, so it was just a suggestion. Tech Support 101, basically "are you even on the lastest version?" is a great starting point, especially in situations where not everyone on the same device is having the same issue.
Just a reminder this is a board of sellers like yourself, and not eBay staff. So we can only offer suggestions.