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How do I set for buyer to pay return shipping?

How do I set for buyer to pay return shipping? I've been around this site until I'm dizzy without an answer. I do not mind accepting returns but don't want to pay shipping costs on them....Help!

Message 1 of 6
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5 REPLIES 5

How do I set for buyer to pay return shipping?

Are you using a computer or a cellphone?

Message 2 of 6
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How do I set for buyer to pay return shipping?

If the buyer filed a case for item not as described, you are responsible for return shipping, and providing a label.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 3 of 6
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How do I set for buyer to pay return shipping?

The Return Preferences are in your Selling Preferences (go to your name in the top left of any eBay page, click Account Settings, then Selling Preferences, then Return Preferences).  I see a set of rules when I pull it up, with options for each rule.  You probably just have one default rule, or some people may see a different set of settings I think.  Either way, you can adjust your settings there to Buyer Pays for return shipping, and then it'll update on all of your listings.

Message 4 of 6
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How do I set for buyer to pay return shipping?

Here is how to do "bulk edit" of all your listings using a computer:

 

Go to LISITNG, ACTIVE (click on listing you want to edit)

Click EDIT

When edit screen opens (click on all listings to select)

Click BULK EDIT

Click RETURN OPTIONS

Click RETURN SHIPPING PAY BY (select BUYER)

SAVE CHANGES

Message 5 of 6
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How do I set for buyer to pay return shipping?

Thank those that have shown you how to set that preference, but pay attention to the reply from bonjourami  that the preference is meaningless in an not as described dispute. That is all a buyer has to do to bypass the buyer pays return shipping. I have gotten returns that I had to pay for for packages that had not even been opened.

Message 6 of 6
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